CRM Marketing Manager
UK Visa Sponsorship Analytics
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Rakuten Viber is one of the most popular messaging apps in the world, connecting hundreds of millions of users globally. With Viber Pay, we’re extending those connections into seamless, fee-free payments directly inside the app.
Viber Pay is scaling across multiple markets, and we’re looking for a Marketing Manager with a strong CRM foundation and a broad growth mindset to lead lifecycle marketing and own additional growth channels for our in-app payments product.
CRM and lifecycle marketing sit at the heart of this role. Alongside that, you’ll take direct ownership of selected growth initiatives, from strategy through to execution and optimisation, making this a hands-on role with real accountability and impact.
Responsibilities
- Own CRM and lifecycle marketing end to end, from campaign ideation and planning through to build, launch, testing, and performance analysis
- Work hands-on in Braze, building journeys, managing segmentation, running experiments, and iterating based on results
- Lead push notification and in-app messaging
Requirements
- Around 3–6 years’ experience in CRM, growth, or digital marketing
- Strong CRM and lifecycle marketing experience. This is essential
- Hands-on experience working in a B2C, app-based environment
- Confidence delivering push notification and in-app messaging campaigns
Advantages
- Direct experience with referral programmes or loyalty schemes
- Experience in fintech, payments, or financial products
- Broader channel experience across Meta, Google, TikTok, YouTube, UGC, or influencers
- Experience working across multiple countries
- Additional languages, particularly Greek, German, Croatian, or Bulgarian
Viber Pay operates with a startup mentality within a global tech company. We value people who take ownership, move quickly, and are comfortable leading initiatives end to end. This role suits someone who enjoys responsibility, experimentation, and driving results through hands-on work