Customer Assistant - Safety Officer - Guildford
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (42.0%).
Occupation Type
Health and safety managers and officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
All the details
Work Pattern
Week 1
Monday 07:00-13:30
Wednesday 07:00-13:30
Thursday 07:00-13:30
Friday 07:00-13:30
Week 2
Monday 07:00-13:30
Thursday
Friday
Saturday 07:00-13:30
Purpose
You use your training to support Fire, Health and Safety practices in your store. To assist the store manager (and his/her management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety.
Responsibilities
Work Pattern
Week 1
Monday 07:00-13:30
Wednesday 07:00-13:30
Thursday 07:00-13:30
Friday 07:00-13:30
Week 2
Monday 07:00-13:30
Thursday
Friday
Saturday 07:00-13:30
Purpose
You use your training to support Fire, Health and Safety practices in your store. To assist the store manager (and his/her management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety.
Responsibilities
- Help maintain a store that provides a safe, secure and healthy environment for all persons on the premises
- Be a figurehead for all matters relating to Fire, Health & Safety
- Create a working relationship with the store manager based on trust and reliability
- Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly
- Be proactive in regards to sales floor trading moves, ensuring these are carried out correctly and in a safe manner
- Maintain and update the Fire, Health & Safety store noticeboard
- Ensure all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.)
- Store Manager
- Store management teams (Commercial, C&H, Foods and Operations)
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.