Customer Experience Advisor
CompanySafetykleen
Location
Dinnington, England, United Kingdom
Employment TypeFull-time
Posted At4/2/2026
UK Visa Sponsorship Analytics
Occupation TypeCall and contact centre occupations
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Permanent | Mon-Fri (Day Shifts Only) | No Weekends | Hybrid (3 office / 2 home, optional) | Excellent Benefits & Progression
Make every customer feel like your only customer. Join Safetykleen’s high-energy Tele-based Customer Service team in Dinnington and become the friendly first point of contact for our customers. You’ll solve problems, keep accounts running smoothly, boost retention, and spot risks before they become issues - all while partnering closely internally to keep service seamless.
If you love variety, ownership, and delivering a standout customer experience, you’ll thrive here.
Why you’ll love it
Make every customer feel like your only customer. Join Safetykleen’s high-energy Tele-based Customer Service team in Dinnington and become the friendly first point of contact for our customers. You’ll solve problems, keep accounts running smoothly, boost retention, and spot risks before they become issues - all while partnering closely internally to keep service seamless.
If you love variety, ownership, and delivering a standout customer experience, you’ll thrive here.
Why you’ll love it
- Salary: £24,700-£26,000 per annum
- Work-life balance: Monday-Friday, no weekends, day shifts only
- Hybrid: 3 days in our Dinnington office + up to 2 days from home (optional)
- Healthcare from day 1 + 5% pension + 3x life assurance
- 25 days’ holiday + bank holidays
- Events, celebrations & prizes; employee recognition and referral schemes
- Enhanced maternity & paternity pay; enhanced sick pay
- Wellbeing perks: EAP 24/7 helpline, corporate discounts, Virgin Active & Gymflex offers, Tastecard, retailer discounts, cycle to work
- Free parking
- Real growth: access to internal and external courses; clear progression based on performance
- Be the first line hero for inbound calls and emails - owning queries end-to-end and delivering brilliant service
- Proactively reach out to customers to strengthen relationships
- Support customers via live chat, responding quickly and professionally
- Keep our CRM spotless - accurate data entry and updates, every time
- Allocate, monitor and escalate enquiries or complaints to secure swift resolutions
- Log and track activity through our CRM to ensure seamless communication
What You’ll Bring
At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.
With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.
Ready to make an impact? Apply now and help us keep customers smiling - every single day.
- A genuine passion for putting customers first and delivering superior service
- Clear, confident written and verbal communication
- Calm under pressure; able to juggle multiple tasks without dropping the detail
- A proactive team player who’s also comfortable working on your own initiative
- Happy to follow processes while suggesting smart improvements
At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.
With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.
Ready to make an impact? Apply now and help us keep customers smiling - every single day.