Customer Service Administrator
UK Visa Sponsorship Analytics
Occupation Type
Customer service occupations not elsewhere classified.
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
We have an exciting opportunity for a Customer Service Administrator to join our busy team, on a full- time permanent basis!
This role involves occasional weekend work and varying shift patterns so flexibility is a must.
Who are Thatchers Cider?
Since 1904, Thatchers has been crafting some of the world’s best cider. Now in our fifth generation of family cider makers, we take pride in our Somerset roots.
We’ve grown a lot, thanks to big investments in marketing, people development, innovative tech, and our world-class cider mill. But guess what? We’re just getting started.
What will I be doing?
As a Customer Service Administrator, you’ll learn everything there is to know about delivering outstanding customer service.
Dealing with incoming and outgoing calls, assisting in the online sales warehouse, as well as working in our on-site shop, you will have the chance to develop insight into our business and will gain a strong grounding of expertise in your role.
Specifically, You Will Learn How To
This role involves occasional weekend work and varying shift patterns so flexibility is a must.
Who are Thatchers Cider?
Since 1904, Thatchers has been crafting some of the world’s best cider. Now in our fifth generation of family cider makers, we take pride in our Somerset roots.
We’ve grown a lot, thanks to big investments in marketing, people development, innovative tech, and our world-class cider mill. But guess what? We’re just getting started.
What will I be doing?
As a Customer Service Administrator, you’ll learn everything there is to know about delivering outstanding customer service.
Dealing with incoming and outgoing calls, assisting in the online sales warehouse, as well as working in our on-site shop, you will have the chance to develop insight into our business and will gain a strong grounding of expertise in your role.
Specifically, You Will Learn How To
- Manage incoming and outgoing calls to customers
- Use bespoke IT software to carry out your day-to-day job
To be considered as a Customer Service Administrator, you will need:
- A good level of IT skills and be happy to learn new software systems
- The ability to analyse data and prepare reports
- Good telephone manner
- Highly organised, with good attention to detail
- To be confident dealing with people at all levels
- To be a proactive problem solver
- To be resilient and flexible, with the ability to accept and adapt to changing situations
- Confident and good with dealing with people at all levels
- Thirst for knowledge
- Smartly presented
- Someone who loves to get things done, with a proactive, problem-solving approach
- Strong work ethic and can-do attitude
- Competitive salary
- Tasty discounts at our cider shop and pub, The Railway Inn (after all, we need to know just how good our cider is!)
- Career opportunity in a stable, expanding company