Customer Service Administrator (Fixed Term)
CompanyBusch Vacuum Solutions
Location
Telford, England, United Kingdom
Employment TypeContract
Posted At5/11/2026
UK Visa Sponsorship Analytics
Occupation TypeCustomer service occupations not elsewhere classified.
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Busch Vacuum Solutions. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Who are we?
From food packaging to the coating of wafers for microchips, our vacuum solutions can be found in all areas of life and industry. More than 8,500 employees in 45 countries make up the global Busch family. Flat hierarchies, an entrepreneurial culture and short decision-making paths are what sets us apart.
The UK business has doubled in size over the last 5 years and is on a path to continue that trajectory. Engineered vacuum solutions are a central part of this growth strategy, so this role will provide a great development opportunity for someone who combines engineering expertise with business acumen and is motivated to lead positive change.
Join the market leader. Take responsibility. Shape the vacuum world of the future with us.
The Role
As a Customer Service Administrator, you will be responsible for delivery of excellent customer service to all customers who contact the Busch UK Group
Working closely with our Customer Service and Solutions teams, you will have a keen eye for detail and high levels of accuracy. The ideal candidate should have a solutions mindset and work to contribute to the continued growth of the business.
Role
This opportunity is for an 18-month fixed term contract. The main tasks for this role will include, but are not limited to:
From food packaging to the coating of wafers for microchips, our vacuum solutions can be found in all areas of life and industry. More than 8,500 employees in 45 countries make up the global Busch family. Flat hierarchies, an entrepreneurial culture and short decision-making paths are what sets us apart.
The UK business has doubled in size over the last 5 years and is on a path to continue that trajectory. Engineered vacuum solutions are a central part of this growth strategy, so this role will provide a great development opportunity for someone who combines engineering expertise with business acumen and is motivated to lead positive change.
Join the market leader. Take responsibility. Shape the vacuum world of the future with us.
The Role
As a Customer Service Administrator, you will be responsible for delivery of excellent customer service to all customers who contact the Busch UK Group
Working closely with our Customer Service and Solutions teams, you will have a keen eye for detail and high levels of accuracy. The ideal candidate should have a solutions mindset and work to contribute to the continued growth of the business.
Role
This opportunity is for an 18-month fixed term contract. The main tasks for this role will include, but are not limited to:
- Triaging incoming customer enquiries that relate to technical support, spare parts, Field Service Engineer appointments, status of workshop repairs, service agreements and vacuum solutions, ensuring that these are allocated efficiently and to the relevant team within the Busch UK Group
- Expediting and maintaining customer sales orders where appropriate, whilst proactively work in progressing updates to customers
- Expediting and maintaining outstanding materials for Workshop order consumption
- Fulfil master data cleansing, input and updates in a timely and accurate manner for the Busch UK Group
- Someone who is able to build rapport and relationships with colleagues as well as customers
- A solutions mindset
- Able to work to tight deadlines
- Ability to adapt to change and willingness to learn new skills
- High levels of accuracy and attention to detail
- Strong work ethic
- 25 days annual leave per year, plus bank holidays which increases with length of service
- Enhanced Maternity, Paternity and Adoption Pay
- Grandparents Leave
- Life Insurance
- Defined Contributions Pension Scheme
- Employee Assistance Program - financial, physical & wellbeing support
- Employee discount shopping platform
- Generous workwear allowance
- Long term career progression
- A truly flexible working culture
- A collaborative, creative and inspiring working environment
- Great training and learning resources.
- Committed to Employee development.
- Free on-site parking
- Generous family leave package, we support you extending your family.
Our people, customers and our candidates represent a wide range of cultures and experiences. We are passionate about creating a workplace where our people can flourish and succeed regardless of background.
Busch UK encourages you to bring your authentic self to work as we recognise the importance and benefits of greater diversity, including, but not limited to race, disability, having or not having dependents, social or economic background, religious beliefs, political opinions, age, marital or civil partnership status, sexual orientation and gender.
If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you
to be at your best.