Customer Service Officer
Location
Nottinghamshire, England, United Kingdom
Posted At
6/27/2025
Advertise with us by contacting: [email protected]
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Description
Salary
£24,790 - £25,584 per annum
Type of vacancy
Permanent
Work pattern
Full Time
Hours per week
37
Work Base
Newark Bus Station, Newark, NG24 1XG
Working Arrangements
Office Based
Job Description / Person Specification
Customer Support Officer JDPS.pdf – 195KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
1
Interview date
To be confirmed
Closing Date
29 June 2025 23:55
You will be working as part of a Facilities Team who will be looking after the Newark Bus Station Site and supporting members of the public, Bus Station users and Bus Operators on a daily basis.
Duties will include the security of the building, alarms and key holding, cleaning and caretaking related work and communicating with members of the public/Bus Operators in order to share information and assist Newark Bus Station users in their travel requirements.
Newark Bus Station is open between 7am and 7pm Monday to Saturday. You will be working 6.5hrs per day, Monday to Saturday on a two shift pattern of alternate early and late shifts. The shifts comprise of an early shift of 6.30am to 1pm and a late shift of 12.40pm to 7.10pm.
You will have demonstrated high levels of customer care as daily communication with members of the public and Bus Operators is a vital part of this post. In addition, experience of working within the area of Site Management and Security is also important. Previous experience of working at Bus Depots and within the area of Transportation is also desirable.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
£24,790 - £25,584 per annum
Type of vacancy
Permanent
Work pattern
Full Time
Hours per week
37
Work Base
Newark Bus Station, Newark, NG24 1XG
Working Arrangements
Office Based
Job Description / Person Specification
Customer Support Officer JDPS.pdf – 195KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
1
Interview date
To be confirmed
Closing Date
29 June 2025 23:55
You will be working as part of a Facilities Team who will be looking after the Newark Bus Station Site and supporting members of the public, Bus Station users and Bus Operators on a daily basis.
Duties will include the security of the building, alarms and key holding, cleaning and caretaking related work and communicating with members of the public/Bus Operators in order to share information and assist Newark Bus Station users in their travel requirements.
Newark Bus Station is open between 7am and 7pm Monday to Saturday. You will be working 6.5hrs per day, Monday to Saturday on a two shift pattern of alternate early and late shifts. The shifts comprise of an early shift of 6.30am to 1pm and a late shift of 12.40pm to 7.10pm.
You will have demonstrated high levels of customer care as daily communication with members of the public and Bus Operators is a vital part of this post. In addition, experience of working within the area of Site Management and Security is also important. Previous experience of working at Bus Depots and within the area of Transportation is also desirable.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Advertise with us by contacting: [email protected]
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