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Bring your energy to Aggreko as a Customer Service Quality Lead, based in Cannock. We are seeking an experienced training and quality Lead to support the development, performance, and continuous improvement of our customer contact centre teams. This role plays a key part in onboarding new hires, embedding best‑practice processes, and driving high‑quality customer interactions across all channels.
Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What you’ll do as a Customer Service Quality Lead:
You Are
Here’s What You’ll Get
Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.