Customer Solutions Engineer
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (49.0%).
Occupation Type
IT business analysts, architects and systems designers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,900
(£28.15 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Acre. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.
Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.
Over the past year, mortgage submissions through our platform have grown by 200%, a clear sign that we're helping mortgage businesses scale faster and smarter. As we continue to grow, we're looking for ambitious people to join us in transforming the industry and shaping the future of home buying.
The start of 2026 has already been exciting, as Acre is now part of The ClearScore Group. This partnership strengthens our ability to innovate and deliver the best mortgage and protection platform.
The Role
As a Customer Solutions Engineer, you’ll work with Acre’s Customer Success Team to help advanced users of the Acre platform use and build upon our Enterprise functionality.
You’ll develop a deep understanding of the Acre Platform, the Acre Data model and API to enable you to advise both Customer and our internal team on how best to extend the functionality of the platform.
The role will involve a breadth of business and technical assistance. In some instances, you’ll be providing advice on process best practice, and in others you will be writing code; helping our customers build custom integrations using the Acre API and understand data available to them through our Enterprise data feeds.
The role is ideal for a technically minded individual who also wants variety in their role and a high degree of customer interaction.
The role will require collaborating with a variety of stakeholders across Product, Engineering, Design, Customer Success, Sales, and Senior Management, to understand the business’ technological needs, balance priorities, and ship the right products and features to the market.
Responsibilities:
Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.
Over the past year, mortgage submissions through our platform have grown by 200%, a clear sign that we're helping mortgage businesses scale faster and smarter. As we continue to grow, we're looking for ambitious people to join us in transforming the industry and shaping the future of home buying.
The start of 2026 has already been exciting, as Acre is now part of The ClearScore Group. This partnership strengthens our ability to innovate and deliver the best mortgage and protection platform.
The Role
As a Customer Solutions Engineer, you’ll work with Acre’s Customer Success Team to help advanced users of the Acre platform use and build upon our Enterprise functionality.
You’ll develop a deep understanding of the Acre Platform, the Acre Data model and API to enable you to advise both Customer and our internal team on how best to extend the functionality of the platform.
The role will involve a breadth of business and technical assistance. In some instances, you’ll be providing advice on process best practice, and in others you will be writing code; helping our customers build custom integrations using the Acre API and understand data available to them through our Enterprise data feeds.
The role is ideal for a technically minded individual who also wants variety in their role and a high degree of customer interaction.
The role will require collaborating with a variety of stakeholders across Product, Engineering, Design, Customer Success, Sales, and Senior Management, to understand the business’ technological needs, balance priorities, and ship the right products and features to the market.
Responsibilities:
- Become the Product Expert and Specialist on the core Acre platform who can discuss advanced features of the product with a wide range of stakeholders
- Understand, map, and adapt customer business processes onto the Acre platform
- Promote best practice with Acre users
- Advise and guide Sales and Account Management teams on how to meet customers’ needs in the most efficient and cost-effective manner
- Create prototype and starter application code to bootstrap customer integrations
- Support our broader customer facing teams in enhancing their understanding of the Acre platform and best practice
- Create customer documentation. training and enablement content for the Acre API and Enterprise Reporting functionalities.
- Software Engineering experience from either degree level education or previous employment
- Willingness and ability to adapt to an ever-changing workload
- A natural confidence with data analysis and manipulation
- Desire to learn and demonstrate sales and relationship management best practice
- Enjoys building and maintaining relationships with clients and other business partners
- Ability to work with and communicate with a range of individuals, with a range of technical abilities and at all levels of seniority.
- The chance to make an impact within a Fintech in a unique position to make a difference to the mortgage market
- 25 days annual leave
- Suite of healthcare benefits and matched pension contribution
- Vibrant office with regular social events
- See our careers page for more of what we offer
We’re eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.