Customer Success Manager
UK Visa Sponsorship Analytics
Occupation TypeBusiness associate professionals not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
View our much better version of this job spec on our careers page: https://juro.notion.site/juro-csm
THE KEY BITS
Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it.
Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.
We care about building a diverse team where everyone feels they belong. That’s why our perks & benefits and choice-first work approach are designed with inclusivity in mind. Read more in our diversity, inclusion & belonging hub.
Who We Look For
Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
THE KEY BITS
- Location: We can currently only accept applications from candidates that are located and have long-term working rights in the UK.
- Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a choice-first work approach that lets you work fully remotely from Day One even if you’re near an office hub.
- Salary: We benchmarked ca. £55,000-£60,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level in our Progression framework for someone based in the UK.
- Interviews: 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task.
- Start date: As soon as you can start.
- Reporting to: Josephine Hanschke, Director of Customer Success.
- More info: The FAQ below, juro.com/careers, our handbook or ask talent@juro.com anything.
Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it.
Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.
We care about building a diverse team where everyone feels they belong. That’s why our perks & benefits and choice-first work approach are designed with inclusivity in mind. Read more in our diversity, inclusion & belonging hub.
Who We Look For
Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Every Juror finds their balance across our four core Principles — we hire, develop and celebrate people who live them every day.
On top of that, you have been part of a journey where:
Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible.
Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world.
We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before.
Read more about our vision for intelligent contract automation.
GOT MORE QUESTIONS?
Check if they're answered on:
On top of that, you have been part of a journey where:
- You’ve built 3+ years* of customer-facing experience.
- You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations.
- You’re confident consistently identifying and nurturing customer relationships across multiple accounts.
- You’re known for strong discovery and problem solving skills - you dig into what’s not working and take action to move things forward proactively.
- What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number.*
- Rolling up your sleeves in an early‑stage, “build‑the‑playbook‑as‑we‑go” environment feels chaotic instead of energising.
Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible.
Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world.
We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before.
Read more about our vision for intelligent contract automation.
GOT MORE QUESTIONS?
Check if they're answered on:
- Our extended job description for this role: https://juro.notion.site/juro-csm
- Our company handbook: https://juro.notion.site/handbook
- Our careers page: https://juro.notion.site