Are you passionate about delivering excellent customer service and solving technical problems? Do you enjoy using innovative technology to make a real difference in people’s lives? If so, we want to hear from you!
At LiveWest, we are looking for a proactive and customer-focused Damp and Mould Technician to join our Remote Diagnosis team. Using cutting-edge video software (TechSee), you will help customers resolve damp and mould issues in their homes—virtually and efficiently.
Key Responsibilities
- Deliver high-quality technical fault diagnosis and maintenance support using virtual tools.
- Use TechSee software to inspect and diagnose basic building faults remotely.
- Provide effective, safe, and regulation-compliant solutions that meet customer expectations.
- Act as a professional and friendly ambassador for LiveWest, ensuring excellent customer care.
- Maintain full compliance with Health & Safety policies and data protection regulations.
- Uphold LiveWest’s values and behaviours in every interaction.
Why Join LiveWest
This is more than just a technical role—it’s an opportunity to be part of a forward-thinking team that’s redefining how we support our customers. You will work in a collaborative, innovative environment where your ideas are valued, and your growth is supported. At LiveWest, we believe in doing the right thing, working together, and always putting the customer first.
Ready to make a difference from wherever you are? Apply now and help us create a home for everyone.
This role is being offered on a full time, permanent basis working 40 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the Exeter office, dependent on business need.
For further information about this role, and LiveWest, please view our candidate information pack.
Skills