The role

The Data Controller works within a small team responsible for administering the core systems which underpin the company’s property management and accounting operations, maintaining data, and supporting all users of these systems. The Data Services team provides a critical service to Property Management and Occupier Solutions.

Responsibilities

Process approved change notes completely and accurately to agreed standards and timescales and in line with internal and external client objectives
Ensure all changes to data are properly supported by appropriate authorisations, that originators are notified promptly when changes are completed for sign-off, and that other teams responsible for processes impacted by changes are notified appropriately
Run routine business operation tasks including scheduled reporting, charge raising, adoption of interest, and regular system integrity checks
Schedule, produce and collate centralised documentation such as demands/invoices, VAT receipts, and various reports and distribute it in a timely manner to the correct recipients
Act as assistant administrator in all matters relating to the set-up and configuration of systems, liaise with IT to ensure issues with systems are fully documented, reported and resolved, acting as necessary as contact for IT and systems’ suppliers in the resolution of any technical issues
Design, develop and run standard and ad-hoc reports in line with client needs and assist users in automating their reporting requirements
Provide ad-hoc expert advice, guidance and support to all users of the property management systems to ensure correct operation of system functions and appropriate application of systems to business processes
Maintain the chart of accounts and all standard look-up codes as directed by the Business Systems Manager to ensure consistent analysis and reporting of data

Maintain records and access rights for approved users, ensuring authorised joiners and leavers are added and removed in a timely manner and that appropriate segregation of duties is maintained

Ensure that the security and integrity of systems and data is preserved

Participate in the testing of regular system updates from software suppliers and assist in the identification, selection and implementation of new systems and major upgrades

Maintain process and procedure documentation in line with improvements in systems and business processes and ensure changes are communicated to all users

Qualifications

Good academic background, including maths and English, good with details

Experience

Experience of building end-user reports would be an advantage, particularly with an understanding of accounting techniques and/or systems
Able to work on own initiative and manage time effectively
Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
Aptitude to understand business processes and procedures and assimilate new systems skills
Able to interpret and investigate problems, apply common sense to the identification of solutions, and report clearly to senior management, IT and systems suppliers
Committed to the provision of excellent customer service and to meeting deadlines
MS office (preferably advanced)
Experience in a data entry or systems administration role within a busy office environment
Property management and accounting packages for managing agents

We are proud to offer award-winning benefits to support and reward our employees:

Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Data Controller

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