Dealer Sales Relationship Manager

About Us

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

We are looking for a commercially driven hire to join the Dealer Sales team with a clear mandate to grow Dealer RFQ and Mid‑X across the European dealer franchise. This role focuses on increasing dealer participation, improving workflow usage, and deepening engagement with trading desks. It sits at the intersection of relationship management, market structure, and electronic trading.

The successful candidate will work closely with Dealer Sales, DAX, Product, and dealer trading desks to remove barriers to adoption, improve execution outcomes, and drive consistent growth in dealer‑initiated activity. Alongside this, the role requires consistent day‑to‑day dealer coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network.

How You’ll Help Take Us There

Dealer Liquidity Growth (Primary Focus)

• Drive adoption and usage of Dealer RFQ and Mid‑X across a portfolio of EMEA dealers
• Increase dealer participation, repeat usage, and engagement with trading workflows

Identify gaps in activity and execute targeted plans to improve performance across priority accounts

Dealer Coverage and Relationship Management

• Provide consistent day‑to‑day coverage of assigned dealers, maintaining regular contact with traders and key stakeholders
• Build and maintain relationships with dealer traders, algo desks, and heads of trading
• Lead structured periodic reviews (monthly, quarterly, and ad hoc) focused on performance, workflow usage, and growth opportunities
• Act as a trusted point of contact for dealer queries, workflow support, and issue resolution
  
  
  

Onboarding and Workflow Enablement

• Support onboarding of dealers and traders onto Dealer RFQ and Mid‑X
• Ensure users are correctly set up and actively using relevant workflows
• Deliver training, walkthroughs, and post‑go‑live follow‑ups to drive adoption
  
  
  

Analytics and Performance Management

• Use internal data to analyze dealer activity, including hit rates, response behavior, and participation trends
• Translate data into clear insights and actionable talking points for dealer conversations
• Track progress against growth objectives and refine strategy based on results
  
  
  

Cross‑Functional Execution

• Work closely with DAX to convert opportunities into execution and improve outcomes for dealers
• Partner with Product, Support, and Integration teams to resolve workflow issues and improve usability
• Capture structured dealer feedback and feed into product development priorities
  
  
  

AI & Data‑Driven Growth Mandate

This role is expected to actively use AI tools to improve performance, scale coverage, and drive commercial outcomes. The successful candidate will:

• Use AI to analyze dealer behaviour and identify opportunities across Dealer RFQ and Mid‑X

Automate routine tasks such as reporting, account analysis, and meeting preparation

Generate tailored insights, summaries, and dealer materials using AI tools

Improve speed and quality of decision‑making by combining AI outputs with market understanding

Experiment with new AI‑enabled workflows to enhance dealer engagement and execution outcomes

Partner with internal teams to support adoption of data‑driven and AI‑enabled solutions

What Success Looks Like

Within the first 6–12 months, this person should:

• Increase the number of active dealers and traders using Dealer RFQ and Mid‑X
• Improve repeat participation and consistency of dealer activity
• Identify and unlock new sources of liquidity across key accounts
• Demonstrate clear use of AI to improve productivity, insight generation, and coverage efficiency
• Contribute to measurable growth in dealer volumes and engagement
  
  
  

What We’re Looking For

• Experience in fixed income markets, electronic trading, dealer sales, or a related role
• Strong understanding of dealer workflows, particularly RFQ‑based trading
• Experience working with trading desks or client‑facing roles in financial markets
• Strong commercial mindset with the ability to drive activity and change behaviour
• Analytical capability, with comfort working with trading data and performance metrics
• Ability to translate data into clear, practical insights for clients and internal teams
• Strong communication skills and confidence engaging with trading desks
• Comfortable using AI tools to support daily workflow and improve output quality
• Able to structure prompts, extract useful insights, and apply them in a commercial context
• Uses AI to enhance analysis, preparation, and decision‑making rather than relying solely on manual processes

Curious and proactive in testing new tools and approaches

Proactive and self‑starting, with the ability to build momentum in a growth area

Comfortable working across teams and navigating ambiguity

Interested in market structure, workflow evolution, and electronic trading trends

What You Can Expect From Us

• Central Location: based at our city offices near St Paul's.
• Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
• Paid Time Off: 25 days annual leave entitlement plus 2 charity days
• Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
• Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences
  
  
  

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Sales work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

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