Dealership Performance Manager
CompanyListers Group
Location
Solihull, England, United Kingdom
Employment TypeFull-time
Posted At5/9/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (32.0%).
Occupation TypeBusiness associate professionals not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Introduction
We are currently recruiting for a Brand Performance Manager to help optimise the commercial and operational performance of Audi Birmingham.
This is a full-time, permanent position reporting directly to the Head of Business, working closely with departmental leaders across Sales, Marketing, Finance, and Aftersales to ensure delivery of Audi UK standards, exceptional customer experience, and strong commercial results.
Benefits include an Audi company vehicle and a basic salary up to £40,000. The hours of work are Monday to Friday, 8.30am to 5.30pm.
You will play a key role in driving profitability, improving customer satisfaction, and ensuring alignment between New Car, Used Car, and Aftersales operations. The role requires strong analytical capability, leadership presence, and the ability to influence performance across multiple departments while acting as a key contact for Audi UK performance reviews and brand standards.
Role and Responsibilities:
We are currently recruiting for a Brand Performance Manager to help optimise the commercial and operational performance of Audi Birmingham.
This is a full-time, permanent position reporting directly to the Head of Business, working closely with departmental leaders across Sales, Marketing, Finance, and Aftersales to ensure delivery of Audi UK standards, exceptional customer experience, and strong commercial results.
Benefits include an Audi company vehicle and a basic salary up to £40,000. The hours of work are Monday to Friday, 8.30am to 5.30pm.
You will play a key role in driving profitability, improving customer satisfaction, and ensuring alignment between New Car, Used Car, and Aftersales operations. The role requires strong analytical capability, leadership presence, and the ability to influence performance across multiple departments while acting as a key contact for Audi UK performance reviews and brand standards.
Role and Responsibilities:
- Lead the delivery of monthly, quarterly, and annual dealership performance targets across New Vehicle Sales, Used Car Sales, and Aftersales.
- Monitor and optimise key commercial KPIs including order bank, conversion rates, profitability, finance penetration, stock turn, and product performance.
- Analyse daily, weekly, and monthly business performance data to identify opportunities, trends, and operational risks.
- Produce detailed reporting packs for the Head of Business, senior leadership teams, and Audi UK stakeholders.
- Drive best-in-class customer experience standards aligned with Audi brand expectations.
- Monitor and improve customer satisfaction metrics, online reputation, and customer journey performance.
- Identify customer journey pain points and implement corrective actions to improve retention and satisfaction.
- Work closely with central marketing teams and Audi UK to ensure effective execution of local marketing campaigns and showroom activity.
- Proven experience within automotive retail, ideally within a premium or Volkswagen Group environment.
- Strong commercial acumen with a proven track record of delivering business results.
- Advanced analytical and reporting capability with strong Excel, CRM, and DMS system knowledge.
- Excellent communication and stakeholder management skills with the confidence to influence senior leaders.
- Strong understanding of customer journey optimisation, digital lead management, and finance & insurance products.
- Ability to manage multiple priorities in a fast-paced, target-driven environment.
- Highly organised, proactive, and detail focused with a strategic mindset.
- Passionate about delivering premium customer experiences aligned with the Audi brand.
- Full UK driving licence required.
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.