Delivery Support Advisor
UK Visa Sponsorship Analytics
Occupation Type
Child and early years officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
About The Role
We are now seeking a Delivery Support Advisor to ensure that our customers receive their kitchen with a smooth delivery process, identifying and resolving any issues along the way.
What Wren offer:
We are now seeking a Delivery Support Advisor to ensure that our customers receive their kitchen with a smooth delivery process, identifying and resolving any issues along the way.
What Wren offer:
- Life Assurance after 2 years' service
- Access to Benenden health and discount platform after 1 years of continuous service
- Personalised progression plan with clear career opportunities
- Individual training budget for personal development
- EE discount
- Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
- Eye Care Vouchers
- Refer a Friend Scheme
- Free onsite gym
- Handle customer, showroom, and internal queries via phone, email, and live chat
- Meet personal and team goals set by management
- Manage open orders for multiple showrooms
- Ensure timely and accurate delivery for all customers
- Work both independently and as part of a team to meet targets
- Monitor showroom compliance and report any concerns
About You
Desired Skills and Knowledge:
- GCSE Grade C/4 or above in English & Maths
- Confident communicator, both written and verbal
- Strong IT and Microsoft Office skills
- Customer service experience preferred
- Able to work independently and collaboratively
Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!
This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!