Deputy General Manager (INTERNAL)
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***INTERNAL APPLICANTS ONLY***
An opportunity has arisen for a motivated individual to work as part of the Integrated Care Division as Deputy General Manager (DGM) . This role would suit an enthusiastic and forward thinking person looking for that next step in operational management
The role of DGM, as well as providing a senior point of contact to Admin and Clerical staff, works closely with clinical and nursing leads to ensure a high standard of patient care is delivered, in line with the Trust policy and standard operating procedures. This is a busy, demanding and challenging role. In return this post offers significant development opportunities, including both professional and leadership development, together with an opportunity to work across a variety of community based services, equipping you with a broad knowledge and understanding of the acute and community services including working collaboratively with system partners.
You will supported every step of the way and have friendly, supportive and caring colleagues to work alongside.
Main duties of the job
The successful applicant will have previous experience of leading a team, managing change and resolving complex problems. You will have experience at B7 level or have evidence of stepping up in the absence of a Band 7 role. You should be resilient, organised, work well under pressure and have exceptional communication skills.
You will work closely with the General Manager to ensure the Trust's Access Policy is adhered to and that all relevant Trust Key Performance Indicators (KPIs) are met. You will bring knowledge of demand and capacity planning and in this role and have the ability to use data in order to drive decision making.
You will also be responsible for the personal development planning and learning needs of the staff within their own administrative team, as well as managing any human resource issues by providing direct supervision to the Administrative Teams. Excellent leadership skills and the need to demonstrate your ability to remain positive in challenging times are essential.
Person specification
essential
Essential
- Experience of service re-design, workforce planning, change and demand management.
Desirable
- Give examples of capacity and demand in community services
essential
Essential
- Degree level education or extensive experience
- Evidence of change undertaken to evidence cost benefits
- Understanding of neighbourhood plan and prioirties for WVT
- Ability to analyse, create and present highly complex information and to develop and workable solutions.
- Experience of financial management and budgetary control.
essential
Essential
- Ability to analyse, create and present highly complex information and to develop practical and workable solutions.
Desirable
- Demonstrable success in delivering change and performance with and through your teams, by engaging them in development and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
essential
Essential
- Understanding of Neighbourhood ten year plan
- Understanding of KPIs within integrated services
About the employer
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.