Deputy Health Community Service Co-Ordinator
LocationLiverpool, England, United Kingdom
Posted At3/5/2026
UK Visa Sponsorship Analytics
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Occupation Type
Youth and community workers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with NHS University Hospitals of Liverpool Group. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Band 3
Main area
Audiology - Ear Nose and Throat
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon - Fri)
Job ref
287-ASUR-13-26
Department name
LUH - 1 General Staffing (AFC posts)
Site
Aintree
Town
Fazackerley
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
24/03/2026 23:59
Job Overview
The post holder will be part of an administrative team whose responsibilities are to support the clinical services within the audiology department based on the Aintree Hospital Site.
You will possess strong communication, organisational and time management skills, along with proven ability to use initiative and apply effective problem-solving strategies. A willingness to learn and collaborate as part of a dedicated and motivated team is essential.
Main duties of the job
Key Responsibilities
Main area
Audiology - Ear Nose and Throat
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon - Fri)
Job ref
287-ASUR-13-26
Department name
LUH - 1 General Staffing (AFC posts)
Site
Aintree
Town
Fazackerley
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
24/03/2026 23:59
Job Overview
The post holder will be part of an administrative team whose responsibilities are to support the clinical services within the audiology department based on the Aintree Hospital Site.
You will possess strong communication, organisational and time management skills, along with proven ability to use initiative and apply effective problem-solving strategies. A willingness to learn and collaborate as part of a dedicated and motivated team is essential.
Main duties of the job
Key Responsibilities
- Handling patient/staff inquiries via phone, email, and in person.
- Booking, amending, and cancelling appointments using electronic systems.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Detailed Job Description And Main Responsibilities
In accordance with audiology service processes and Trust guidance accurately input patients details onto the waiting list ensuring any relevant notes recorded.
Under direction assists in the agreed administration processes to ensure the organisation of waiting lists to maximise efficiencies. Requires considering requests to cancel/reschedule patients, replacing short notice cancellations, liaising with the audiology service management team and clinicians.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave or high demands in all areas of the admin service.
Responsible for the ensuring custom ear pieces are received in a timely manner and made to the correct specification.
Assists in data collection and stock control.
Responsible for appointing all patients from their initial consultation following clinician electronic triage or self-referral route access.
Responsible for booking all new and follow up appointments in accordance with departmental procedures following clinician's direction when required.
Liaise directly with patients in relation to booking and arranging outpatient appointments over varied mediums/platforms.
Person specification
Qualifications
Under direction assists in the agreed administration processes to ensure the organisation of waiting lists to maximise efficiencies. Requires considering requests to cancel/reschedule patients, replacing short notice cancellations, liaising with the audiology service management team and clinicians.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave or high demands in all areas of the admin service.
Responsible for the ensuring custom ear pieces are received in a timely manner and made to the correct specification.
Assists in data collection and stock control.
Responsible for appointing all patients from their initial consultation following clinician electronic triage or self-referral route access.
Responsible for booking all new and follow up appointments in accordance with departmental procedures following clinician's direction when required.
Liaise directly with patients in relation to booking and arranging outpatient appointments over varied mediums/platforms.
Person specification
Qualifications
Essential criteria
Desirable criteria
Desirable criteria
Essential criteria
Posts advertised to 'internal staff' are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
- NVQ 3 or equivalent in relevant area
Desirable criteria
- Previous NHS Experience
Desirable criteria
- Knowledge of the NHS - iPM, ICE, Choose & Book systems
Essential criteria
- IT skills
- Good communication and organisational skills
- previous clerical experience
- Able to maintain confidentiality
- Able to work on own initiative and as part of a team
Posts advertised to 'internal staff' are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian,
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian,
gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their
safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
LNKD1_UKTJ
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
LNKD1_UKTJ