How You'll Make a Difference

As Deputy Registration Manager, you will be part of the Registration team, helping to lead and develop the service. Guiding the public through some of life's biggest moments, you will support with the registering of births, deaths, marriages, civil partnerships and the final stages of becoming a British citizen. You will also be responsible for the day to day functions of the office, providing expert advice and guidance and managing the team.

What You Will Be Doing

It will be your responsibility to provide both statutory and non-statutory registration services, including the registration of births, deaths, marriages and civil partnerships, and the conduct of marriage, civil partnership and citizenship ceremonies.
Working closely with the Superintendent Registrar/Registration Manager, you will deliver a high quality, customer focused Registration Service.
In conjunction with the Registration Manager, you will assist in supervising a team, ensuring that performance objectives are achieved.
Using your specialist experience, you will provide accurate advice to customers, ensuring effective customer relationships are established and maintained.
By giving technical guidance and training to team members, you will positively contribute to the development of the service.
It will be key for you to ensure compliance is met by working with external contacts, customers and colleagues on technical policies and standards.

What We Need From You

It is essential that you have considerable relevant practical experience, backed by evidence of appropriate specialist knowledge of legislation and statutory regulations governing the registration of births, deaths, marriages and civil partnerships.
You must have excellent communication skills, both written and verbal, with the ability to provide clear, professional advice, as well as a high degree of accuracy and attention.

We require you to have strong organisational and administrative skills, including experience with managing records, knowledge of appropriate registration software packages and some experience of managing performance and budgets.

You must be able to prioritise and manage your workload, ensuring both customer satisfaction and compliance with processes and regulations.

Although not essential, you may have experience in supervising and developing a team.

What You Need To Know

You will be based at Kingswood Civic Centre but will also be required to work at Yate One Stop Shop.
You will be expected to travel throughout the authority and surrounding area, so you must have a full, valid driving licence, with regular access to a vehicle.
Given the nature of this role, you may be required to work at ceremonies at weekends and on bank holidays.
You will be included on a weekend standby roster to provide technical advice to support ceremony teams and emergency out of hours advice for faith burials and Registrar Generals Licence ceremonies.

Interviews will be held week beginning the 18th May 2026.

How a Career At South Gloucestershire Council Is Different

We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.
We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We’re providing essential services across our internal network to ensure we can fully support our community.
We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

To view the full job description, please click this link: Deputy Registration Manager - Job Description

Deputy Registration Manager

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