Digital Account Director

Social Account Director / Senior Social Account Director – £60,000–£65,000

• Social Impact Integrated Comms Consultancy
• London / Hybrid
• Consumer and/or Sustainability experience required
• Must have some crisis management experience

An award-winning social impact integrated communications consultancy is hiring an exceptional Social Account Director / Senior Social Account Director to lead social strategy on campaigns that genuinely change behaviour and improve lives.

This is a rare senior role for a social leader who wants more than brand campaigns and vanity metrics. You’ll work on nationally recognised programmes across sustainability, climate action, health and inequality – shaping social strategy that drives real-world impact.

With organic social at the heart of the role (approx. 80%), this position is perfect for a senior organic specialist who thrives on strategy, content and community, while collaborating smartly with paid teams (20%) to amplify performance.

Why this role stands out:

• You will be joining a highly respected social impact integrated comms consultancy working on meaningful national and global issues
• Lead social strategy for a flagship sustainability client and other purpose-led programmes
• Organic-first senior role – rare at this level
• High visibility with senior clients and consultancy leadership
• Shape both client programmes and the consultancy’s own social voice
• Backed by a global consultancy network, offering scale, progression and influence
• Work where creativity meets policy, behaviour change and real social outcomes

The opportunity:

This is a senior, consultative role at the intersection of social, strategy and social impact.

You’ll be the trusted social lead for major clients – challenging briefs, spotting cultural and behavioural insights, and designing social strategies that cut through noise and deliver measurable change.

You’ll lead integrated programmes across organic content, community, influencer and amplification, mentor talented teams, and play a key role in positioning the consultancy as a leader in social impact communications.

Key responsibilities:

• Lead organic-first social strategy for flagship social impact and sustainability clients
• Act as senior client partner, building trusted, long-term relationships
• Oversee content strategy, editorial planning, copy and publishing
• Lead community management, social listening and reputation programmes
• Collaborate with creatives, strategists and policy experts on social-first ideas
• Integrate paid social intelligently with specialist media teams (approx. 20% of role)
• Track performance, cultural trends and behavioural insight to optimise impact
• Mentor and develop senior and mid-level social talent
• Support new business, pitches and the consultancy’s thought leadership

About you:

• 6–8+ years’ experience in social media, ideally agency or consultancy side
• A senior organic social specialist with strong strategic and hands-on delivery skills
• Proven experience delivering social strategies that drive engagement and behaviour change
• Background in sustainability, health, public sector or social impact communications is highly desirable

Package:

• £60,000–£65,000 base salary
• Hybrid and flexible working
• Excellent benefits and long-term progression
• The chance to work on some of the most important communications programmes in the UK