Director of Experience Retail
UK Visa Sponsorship Analytics
Occupation Type
Managers and directors in retail and wholesale
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
About Nothing
Nothing exists to make tech feel exciting again.
We’re building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something.
Founded in London in 2020, we’ve grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’re now sold in 40+ markets with millions of users worldwide.
As a part of Nothing’s growth 3-year-strategy, with our accelerating retail store growth globally, we are hiring a Direct of Experience Retail, based in London, to drive further growth in physical experience touchpoints as long as point-of-sales.
Reporting to the VP of Growth, you will be mapping out an aggressive pipeline with country teams, overseeing overall P&L of the global stores, driving world class customer experience and value proposition, retail activation & relationship programs, optimizing our day-to-day business omni-channel as well as leading retail partnerships and marketing to in purpose to help us scale to the next level of growth.
Country expansion experience on physical retail programs and marketing/partnership development are an important part of this role.
What You'll Do
Nothing exists to make tech feel exciting again.
We’re building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something.
Founded in London in 2020, we’ve grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’re now sold in 40+ markets with millions of users worldwide.
As a part of Nothing’s growth 3-year-strategy, with our accelerating retail store growth globally, we are hiring a Direct of Experience Retail, based in London, to drive further growth in physical experience touchpoints as long as point-of-sales.
Reporting to the VP of Growth, you will be mapping out an aggressive pipeline with country teams, overseeing overall P&L of the global stores, driving world class customer experience and value proposition, retail activation & relationship programs, optimizing our day-to-day business omni-channel as well as leading retail partnerships and marketing to in purpose to help us scale to the next level of growth.
Country expansion experience on physical retail programs and marketing/partnership development are an important part of this role.
What You'll Do
- Empower Nothing experience retail store business topline to grow 100x in 3 years.
- Strategize 3 years' global experience retail expansion plan by country, map out store opening pipeline with country team supported by store economic analysis and ensure the retail experience journey aligns to the brand strategy and target audiences.
- Build experience in retail tiering structures and strategies.
- Develop a global retail standard operating procedure and adopt it at the country level, for new store openings as well as daily store operations.
- Over 10+ years of experience in retail business.
- Experience in store expansion, multi-store management and store openings.
- Excellent project management and effective communication skills.
- Good understanding of retail market trends with a strong business acumen.
- Ability to handle multiple overlapping store openings across the US, India, Western Europe, Asia Pacific, GCC and reprioritize when needed.
- Willing to work in a high-growth, fast moving start-up culture.
- Extremely detail-oriented and organized with strong analytical skills.
- Goal oriented and possess an entrepreneur mindset.
- Ability to initiate changes according to trends and culture, identify and implement improved service practices and procedures.