Director of Housekeeping

We are recruiting for a Director of Housekeeping to join our team at Mandarin Oriental Hyde Park, London. We're Fans. Are you?

SHIFT PATTERN (e.g. 39 hours, 5 days per week)

We’re looking for a Director of Housekeeping to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a Director of Housekeeping at Mandarin Oriental Hyde Park, London, we expect from you:

• To ensure that departmental administration is carried out efficiently and log-in systems are accurate at all times
• To monitor and administer payroll forecasts & actual through effective planning
• To monitor expenditure, ensuring compliance with the annual budget
• To source and implement efficient set-up for guest amenities and linen supplies
• To ensure all linen is maintained in accordance with operation needs of par stock whilst building a relationship with third party suppliers raising concerns of rejects and quality when needed.
  
  

As a Director of Housekeeping you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Director of Housekeeping candidate, you must demonstrate:

• Collaboration & Relationship Building

Employee Recognition Programmes

Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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