Director of Partnerships
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Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.
We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.
Trust Payments has an exciting opportunity for a Director of Partnerships to join their team.
Location: Hybrid- London , United Kingdom (Flexible on the location in the UK)
Salary: Competitive + Benefits
How will you make an impact in this role?
The Role:
The Director of Partnerships will lead the strategic direction, development, and performance of the partner ecosystem at Trust Payments. Reporting to the CRO, this role involves managing a team of Partner Managers and driving partner-led revenue growth, expanding strategic alliances, and ensuring excellent partner engagement and governance.
The role requires commercial acumen, leadership capability, and the ability to build scalable partner programmes that drive measurable business impact.
What We Expect of You, Day To Day:
Partner Strategy & Leadership
- Define and execute the overall partner strategy aligned to company revenue, gross profit and growth objectives Lead, coach, and develop a team of Partner Managers to maximise performance and accountability, building a high-performing partnerships team
- Establish clear KPIs and performance metrics across the partner function
- Build executive-level relationships with strategic and high-value partners
Revenue Growth & Commercial Ownership
- Take ownership of partner-sourced and partner-influenced revenue and gross profit targets
- Develop scalable partner programmes that accelerate pipeline generation and new business acquisition from existing partner relationships
- Collaborate with Sales leadership to ensure alignment on partner-driven opportunities
- Oversee joint business planning (JBPs) with key strategic partners and encourage partner engagement
- Ensure commercial models, contracts, and incentives create mutual value and support target achievement
- Monitor pipeline health and conversion rates via Salesforce CRM
Team Management & Development
- Recruit, onboard, and develop high-performing Partner Managers
- Implement structured performance management and coaching processes
- Establish best practices for partner lifecycle management
Cross-Functional Collaboration
- Work with Marketing to develop co-marketing campaigns and partner enablement initiatives
- Align with Product teams to ensure integration and technical alignment with technology partners
- Coordinate with Operations, Legal, and Finance for seamless partner onboarding and governance
- Support major industry events, conferences, and partner-facing initiatives
Governance & Reporting
- Take ownership of partner reporting framework and dashboards within Salesforce CRM
- Provide accurate forecasting of partner-driven revenue
- Track ROI on partnership initiatives and optimise performance accordingly
- Ensure compliance with internal governance and regulatory requirements
- Continuously evaluate and refine partner programme effectiveness
Qualifications
• Strong background in B2B partnerships with the ability to build and scale strategic relationships that drive measurable business growth.
• Demonstrated success leading commercial initiatives, influencing senior stakeholders, and delivering complex partnership or revenue outcomes.
• Proven ability to lead, coach, and develop high-performing teams, fostering accountability, collaboration, and professional growth.
• Experience operating at a senior level, with sound commercial judgement and the ability to balance strategic thinking with hands-on execution.
• Executive presence with strong negotiation and stakeholder management skills
• Experience using Salesforce CRM for pipeline management and reporting
• Proven ability to build and scale structured partner programs
• Excellent communication and presentation skills
• Strong analytical and commercial decision-making capability
• Ability to operate effectively in a fast-paced, high-growth environment
• Results-driven mindset with an uncompromising focus on delivery
Additional Information:
Trust Payments is an Equal Opportunities Employer
We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Get a glimpse into the exciting world of Trust Payments through:
- Our Careers Page
- Our LinkedIn Life Pages
Next Steps:
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!
To submit your resume for this opportunity, please complete the application form and click 'Submit Application' now.
Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
We offer comprehensive benefits to support our team members and their families' well-being.
Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To submit your CV for this opportunity, please complete the application form and click 'Apply' now.