Director of Spa & Wellness
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (31.0%).
Occupation Type
Managers and directors in the creative industries
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£44,900
(£23.03 per hour)
Occupation rate applies
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Description
About Us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A Bit About What You Will Do...
Director of Spa & Wellness
Luxury Spa Hotel
We are seeking an exceptional Director of Spa & Wellness to lead, inspire and commercially drive our luxury Spa & Wellness operation. This is a senior leadership role for a dynamic, customer-focused professional with a proven track record in luxury spa management, revenue growth and membership engagement.
The Role
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A Bit About What You Will Do...
Director of Spa & Wellness
Luxury Spa Hotel
We are seeking an exceptional Director of Spa & Wellness to lead, inspire and commercially drive our luxury Spa & Wellness operation. This is a senior leadership role for a dynamic, customer-focused professional with a proven track record in luxury spa management, revenue growth and membership engagement.
The Role
- Full commercial responsibility for the Spa & Wellness business, driving sales, revenue, profitability and membership performance
- Lead the Spa as a stand-alone business within the hotel, with clear ownership of P&L, budgets and financial performance
- Develop and execute strategies to maximise treatment, retail, membership and package revenue
- Deliver an outstanding, personalised guest and member journey that exceeds expectations
- Use customer feedback and insight to drive continuous improvement and innovation
- Ensure exceptional treatment quality, service standards and presentation at all times
- Build long-term guest loyalty and strong local and regional spa awareness
- Lead, motivate and develop a high-performing team with a strong sales and service culture
- Create a culture of training, development and succession planning
- Inspire teams to consistently deliver luxury service, commercial results and brand standards
- Work closely with Sales & Marketing to drive awareness, demand and revenue
- Build and manage relationships with third-party partners, brands and suppliers
- Proven experience in a luxury spa or wellness leadership role
- Strong commercial acumen with demonstrable success in driving revenue, sales and memberships
- A confident, visible leader with a customer-first mindset
- Passionate about luxury service, team development and brand excellence
- Professional, articulate and commercially astute, with the ability to influence at senior level.
What’s In It For You…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Skills
Fluent in English