Director, Transaction Manager - Occupier Accounts

About the role
The EMEA Transaction Management team is responsible for developing property strategy and overseeing the execution of transactions across EMEA for either one large, dedicated client or a number of clients with smaller transaction requirements. Each Transaction Manager's role will vary depending on whether it is based on a dedicated client account or a varied portfolio, the level of seniority required will vary dependent on the needs of the client but will follow those set out in the competency matrix. Individual annual or specific project objectives are clearly set out for each client.

What you'll do:

• Using a range of financial models and critical date information develop a portfolio analysis that will identify opportunities and risks. Provide advice to the client and their options and how best to achieve their objectives. Working with CRE and the client's approval process and implement the agreed transaction strategies
  

• Project initiation and business case development
  

• Coordination of field resources and other stakeholders in the execution of lease renewals, new site acquisitions, disposal of surplus space by way of assignment, subletting, surrender or sale in the case of owned assets
  

• Maintain strong relationships with Alliance Directors/Account Leads, field brokers and internal CBRE teams to facilitate transactions and up/cross selling of other CBRE services
  

• Collation of comparable evidence, preparation of Requests for Proposals (RFPs), letters of intent, and broker's opinions of value
  

• Develop and enhance client relationships by the achievement of client's Key Performance Indictors (KPIs), regular client meetings, use of market knowledge / best practice sharing, and demonstrating value add (using various measures including fee to value ratios)
  

• Operate within CBRE's and the client's behavioural and procedural guidelines, including the use of systems e.g., OPUS
  

What you'll need:
Technical & Operational

• Owns responsibility for all aspects of delivery for a large service line account, leads service line on a large complex account or is accountable for the overall performance of several smaller accounts
  

• Operates independently with minimal senior support; owns client relationships
  

• Has management responsibility for a team of people
  

Client & Commercial Knowledge

• Maintains an appropriately robust position in negotiations with win-win outcomes that protect or enhance
  

• Builds long-term relationships with customers; acts as the 'voice of the client' within their service line, communicates the client's perspective in a pragmatic manner; assesses market trends for the benefit of clients and their network
  

Company Knowledge

• Deep understanding of TAP division at a local level with a thorough knowledge of how the wider business interacts with the various business lines
  

• Uses internal and external networks to the benefit of the client and account
  

• Anticipates changes and refreshes their network regularly
  

Business Development

• Makes a valuable contribution to business development across CBRE by identifying value add opportunities with current clients and by challenging colleagues to implement best practice and innovative solutions
  

• Provides technical support for the sales team on new bids
  

• Provides market knowledge to clients to help guide and develop future requirements
  

Reputation & Profile

• Recognised as a commercial and/or technical specialist in internal and external circles
  

• Acknowledged as a skilled and effective communicator
  

• Adapts style to meet the needs of the audience, builds robust and long term stakeholder relationships across teams
  

• Supports other staff in their networking and relationship building
  

Collaboration

• Promotes a positive "one team" approach across the account and beyond, helping the team develop trusting relationships and encouraging knowledge sharing
  

• Motivating teams to work towards common goals; acts fairly when negotiating internal agreements (e.g., fee shares) and external contractual terms
  

Management, Leadership & Development

• Demonstrates excellent people management skills including influencing, listening, feedback, delegation, team building, coaching
  

• Sets clear objectives and performance manages their team effectively; role models behaviours, develops own focus on leading rather than contributing
  

• Encourages an environment of self-development; evolves own career plan
  

Business Planning

• Plans work and team resources to meet client and business needs; achieves targets and forecasts variances accurately
  

• Understands their contract(s) and drives revenue and EBITDA
  

• Supports the annual budgeting process with a forward-looking strategy for their client(s)
  

• Makes a leading contribution to TAP annual strategy; manages costs effectively and accurately
  

• Knows when an account is unprofitable and can take steps to bring it back on track
  

Business Management

• Champions the use of integrated systems and processes - leads teams to suggest changes where appropriate
  

• Responsible for resources for their client/service line and delegates to maximise profitability and develop team members
  

• Identify resourcing needs, build business cases for new heads and lead recruitment
  

• Awareness of property finance in order to drive a resolution
  

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.


Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.


Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations