Discharge Coordinator
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This post is designed to support the Multi- Disciplinary Team by coordinating patient's assessment in readiness for discharge.
The purpose is that the post will provide one point of contact for all disciplines supporting the patient through the inpatient journey; ensuring consistent real time information is given to those involved including that of the MDT and families.
The ward team remain accountable and responsible for planning the patient discharge, and the post holder's key responsibility is to ensure that information is passed from one discipline to another to ensure concurrent assessments, which in turn mean achievement of discharge on the day it is planned and an earlier time of discharge leading to an improved patient experience.
Focusing on expediting patient discharge from hospital in an organised and timely manner, while focusing on the needs of patients who have been identified as requiring additional support in discharge planning, and identifying any delays in completion of diagnostic tests to medical teams at the earliest opportunity.
Provide a clerical service to the ward and ensure families and carers are kept up to date with their families journey within the trust as well as other members of the MDT and toliaise with other departments providing necessary notes and various patient information for medical and nursing staff, supporting the care of our patients.
Person specification
Knowledge & Experience
Essential
- Previous demonstrable experience working in a large clinical setting.
- Demonstrable experience of working across Multi-disciplinary teams.
- Demonstrable clerical experience with an acute care setting/large clinical setting.
Desirable
- Proven knowledge of SALUS
- Proven knowledge of availability of support services external to the organisation.
Qualifications
Essential
- NVQ Level 3 in health/social care or equivalent demonstrable experience in a similar role.
Desirable
- NVQ in health and social care or equivalent qualification.
- Demonstrable experience of working within other health and social care environments.
Aptitude and abilities
Essential
- Able to organise and carryout designated workload
- Good communication skills, both written and verbal
- Able to work as a member of a team and ability to work under pressure
Desirable
- Proven knowledge of IPM system
About the employer
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.