Ecommerce Administrator
UK Visa Sponsorship Analytics
Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
About The Role
As the Ecommerce Administrator you play a pivotal role within the Ecommerce team. You will be responsible for ensuring that orders are dealt with effectively, efficiently and accurately throughout the order journey. You will also strive to maintain and deliver a high level of customer service and satisfaction within a growing team.
You will be responsible for ensuring orders, both outgoing and incoming, are dealt with effectively, efficiently, and accurately, meeting, and exceeding customer expectations and requirements whilst delivering and maintaining a high level of customer service and customer satisfaction. It will be most critical in assisting problem resolution post purchase, where Customer Service and Satisfaction is paramount.
Main Duties Include
As the Ecommerce Administrator you play a pivotal role within the Ecommerce team. You will be responsible for ensuring that orders are dealt with effectively, efficiently and accurately throughout the order journey. You will also strive to maintain and deliver a high level of customer service and satisfaction within a growing team.
You will be responsible for ensuring orders, both outgoing and incoming, are dealt with effectively, efficiently, and accurately, meeting, and exceeding customer expectations and requirements whilst delivering and maintaining a high level of customer service and customer satisfaction. It will be most critical in assisting problem resolution post purchase, where Customer Service and Satisfaction is paramount.
Main Duties Include
- Process orders requiring manual intervention efficiently and accurately, using various order management systems and in-house commercial systems.
- Effectively and efficiently deal with orders flagged with issues from Dispatch.
- Effectively and efficiently deal with delayed orders, liaising with Dispatch.
- Ensure order fulfillment by sourcing product from various sources.
42.5 (average) hours per week, Monday to Friday, including alternate Saturday's
Keyboard Shortcuts
- F9 - Move focus from the edit area to the Footer Toolbar
- F10 - Move focus from the edit area to the first toolbar button
- Shift + TAB - Move focus from the edit area to the last toolbar button
The successful candidate must have previous administration experience, ideally within a fast-paced environment.
What You’ll Need To Succeed
- Confident in the use of IT and computer systems across a multi-monitor workspace
- Ability to utilise multiple workplace systems whilst ensuring accurate data entry
- Be process driven with strong verbal and written communication skills
- 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
- Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
- Healthcare cash plan
- Company pension
- Internal Development Programmes
- Career progression opportunities
- F9 - Move focus from the edit area to the Footer Toolbar
- F10 - Move focus from the edit area to the first toolbar button
- Shift + TAB - Move focus from the edit area to the last toolbar button
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 205 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
#INDGSF
Keyboard Shortcuts
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 205 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
#INDGSF
Keyboard Shortcuts
- F9 - Move focus from the edit area to the Footer Toolbar
- F10 - Move focus from the edit area to the first toolbar button
- Shift + TAB - Move focus from the edit area to the last toolbar button