Computer system and equipment installers and servicers
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Disclaimer:Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Midlands Partnership University NHS Foundation Trust. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
This post is responsible for the centralised configuration and management of endpoint devices. This encompasses approximately 20,000 Windows client devices and 7,500 mobile devices, including the packaging and deployment of software applications and settings via Microsoft System Center Endpoint Manager, Azure / Intune, Active Directory / Group Policy, to agreed configurations and security baselines.
Centralised configuration and management of endpoint devices including the packaging and deployment of software applications, settings and security baselines via Microsoft System Center Endpoint Manager, Azure / Intune, Active Directory / Group Policy, to agreed configurations and security baselines.
Centralised management of Sophos Central Antivirus ensuring endpoint devices have the latest updates and policies.
Ensuring that the Patch Management of High and Critical Vendor (Microsoft\Non-Microsoft) Updates are applied within 14 working days in line with NHS Digital guidance.
Configuration and Administration of Microsoft System Centre Endpoint Manager for the deployment of operating systems, software applications, security patch management and reporting.
Develop and deploy solutions for identified security vulnerabilities including those directly identified through the Microsoft 365 Defe
nder websites.
Ongoing development of new operating systems and applications to ensure compatibility and compliance with existing infrastructure to meet the changing needs of our customers.
Investigation of new systems and technology to provide additional value and efficiencies to our customers.
Use Problem management processes to identify common incidents, develop documented workarounds, complete root-cause analysis, and apply long term fixes to eliminate recurring incidents.
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are United in our Uniqueness and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build
a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Systems and equipment
Responsible for the installation, maintenance, repair and safe use of expensive and highly complex hardware and software on a day to day basis on behalf of customers.
Decisions and judgements
Work is mostly performed with little supervision and requires initiative and judgment when dealing with the wide range of IM&T issues.
The post holder will be expected to adapt practice to meet individual customer requirements, independently analysing situations and taking into consideration complex facts and interpreting these appropriately when problem solving.
Perform options appraisals in order to compare a range of options related to the resolution of technical problems.
Communication and relationships
The post holder must employ excellent communication skills both verbal and written particularly when communicating complex IM&T related information to own peer groups, non-technical staff, customers and suppliers.
The post holder must employ excellent communication skills as there are often complicated and technical barriers to communication.
Post holder will need to use tact, persuasion and diplomacy when explaining IT related problems to customers that may be inconvenienced.
Comprehend technical IT issues as described by customers, peer group and external suppliers in verbal and written form.
Physical demands of the job
Advanced keyboard skills:
must have a highly developed skill in the use of computer keyboards to ensure data entry is both accurate and timely.
Continuous VDU use for long period of time and sitting in a restricted position.
May be required to occasionally carry or move equipment without aids. E.g. personal computers, printers, network hardware & servers.
May occasionally be required to work in a dusty, dirty or cramped environments when dealing with PC equipment, networking equipment or cabling runs.
Frequent requirement to use road transportation.
Most Challenging/difficult parts of the job
Frequent requirement for prolonged periods of concentration e.g. during a major incident.
Maintaining specialist knowledge of a range of ever changing IT software, hardware and infrastructure.
Frequent interruptions resulting from involvement in multiple projects and day to day queries and issues.
A high level of concentration is required on a daily basis to maintain accuracy of solutions being implemented sometimes for extended periods of time.
Making decisions in the field with limited or no backup and support that can affect clinical systems and patient care.
Freedom to act
Required to act independently within the departmental guidelines and decide when it is necessary to escalate issues and problems to a supervisor or a more senior technical person.
Must work within defined departmental and national protocols/polic
ies and professional code of conduct.
General
Undertake such other duties as may be required from time to time in accordance with the nature and grading of the post.
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Endpoint Configuration Engineer | Midlands Partnership University NHS Foundation Trust | Hunt UK Visa Sponsors