Engineering Supervisor
UK Visa Sponsorship Analytics
Occupation TypeSkilled metal, electrical and electronic trades supervisors
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Department: Residential Estates
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Company: Canary Wharf Residential Management Limited
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Reporting to: Residential Building Manager - Southbank Place
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Job Summary
Reporting to the Residential Building Manager, the Engineering Supervisor leads the site-based engineers and hard-services contractors to ensure the operation, maintenance, and statutory compliance of all M&E and life-safety systems across the four Southbank Place residential buildings.
The role owns day-to-day technical delivery (PPM, reactive works, certifications, records) and life-safety readiness, while partnering with the Front of House Manager and wider estate/commercial teams to minimise resident impact and maintain a premium environment. Material risks, service impacts, and budget variances are escalated to the Residential Building Manager; the Operations Manager is engaged on high-risk or strategic items as directed by the Residential Building Manager.
Location: Southbank Place (1 Casson Square, 30 Casson Square, 5 Belvedere Road, and 7 Belvedere Road)
Working Hours: 08:30-17:30, Monday to Friday
Reporting To: Residential Building Manager - Southbank Place
Annual Salary: £60,000
Main Responsibilities
Building Services and Technical Oversight
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Company: Canary Wharf Residential Management Limited
______________
Reporting to: Residential Building Manager - Southbank Place
______________
Job Summary
Reporting to the Residential Building Manager, the Engineering Supervisor leads the site-based engineers and hard-services contractors to ensure the operation, maintenance, and statutory compliance of all M&E and life-safety systems across the four Southbank Place residential buildings.
The role owns day-to-day technical delivery (PPM, reactive works, certifications, records) and life-safety readiness, while partnering with the Front of House Manager and wider estate/commercial teams to minimise resident impact and maintain a premium environment. Material risks, service impacts, and budget variances are escalated to the Residential Building Manager; the Operations Manager is engaged on high-risk or strategic items as directed by the Residential Building Manager.
Location: Southbank Place (1 Casson Square, 30 Casson Square, 5 Belvedere Road, and 7 Belvedere Road)
Working Hours: 08:30-17:30, Monday to Friday
Reporting To: Residential Building Manager - Southbank Place
Annual Salary: £60,000
Main Responsibilities
Building Services and Technical Oversight
- Manage the day-to-day performance, servicing, and testing of all building M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure.
- Ensure systems operate as designed and are maintained in accordance with SFG20 and manufacturer specifications.
- Respond promptly to plant alarms, system failures, and performance issues to minimise downtime and maintain resident comfort.
- Maintain accurate engineering logs, asset registers, and compliance documentation across all buildings.
- Ensure full legislative and regulatory compliance in areas including but not limited to fire safety systems, water hygiene, electrical safety, pressure systems, lift safety, and HVAC.
- Maintain accurate compliance records, certification schedules, and digital audit trails.
- Plan and deliver PPM schedules in accordance with statutory and contractual obligations.
- Support the delivery of site-wide risk assessments, including Fire Risk Assessments and Water Risk Assessments, and lead the implementation of remedial actions, updating the Residential Building Manager on progress.
- Oversee all hard services contractors including M&E providers, lift engineers, fire alarm and sprinkler contractors, access control, BMS, and others.
- Manage performance, escalate defects or non-compliance, and ensure contracts are delivering in line with agreed SLAs and KPIs.
- Support procurement activity and contribute to contractor tenders and performance reviews, in coordination with the Residential Building Manager.
- Manage a live system of PPMs, statutory checks, and reactive maintenance across all residential buildings.
- Ensure work orders are correctly prioritised, assigned, and completed within SLAs.
- Oversee engineer workload and ensure appropriate call-out cover and escalation procedures are in place.
- Lead or support root cause analysis following critical failures and implement preventative actions; report outcomes to the Residential Building Manager.
- Line manages the site-based engineers, ensuring safe working practices, training compliance, and professional development.
- Conduct regular 1:1s, toolbox talks, and performance appraisals.
- Build a culture of safety, responsibility, and continuous improvement within the engineering team.
- Work closely with CWG and building consultants to monitor and improve plant efficiency, reduce energy consumption and align with sustainability targets.
- Identify and implement technical interventions to improve building environmental performance.
- Monitor energy and utility usage and recommend improvements to reduce wastage; provide regular updates to the Residential Building Manager.
- Support the Residential Building Manager and Front of House Manager with engineering insight and action where required.
- Coordinate closely on matters affecting amenity spaces, communal areas, and resident impact.
- Support the delivery of major resident communication where plant or service interruptions are involved.
- Attend and contribute to all relevant operational, H&S, and mobilisation meetings led by the Residential Building Manager.
- Provide M&E and compliance oversight for the retail/commercial units located within the residential buildings.
- Ensure commercial occupiers are supported on building infrastructure, emergency systems, and statutory responsibilities.
- Act as a liaison point for technical queries and planned works coordination, escalating to the Residential Building Manager where appropriate.
Cover, Emergency Support & Other Duties
Qualifications & Experience
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
Environmental, Social & Governance (esg) Responsibilities
- Provide direct cover or escalation support for the Building Manager and Front of House Manager during periods of absence or unavailability.
- Participate in the on-call rota for engineering emergencies and urgent building issues.
- Carry out other reasonable duties as instructed and directed by the Residential Building Manager (and Operations Manager where required).
Qualifications & Experience
- Apprenticeship or higher qualification in mechanical/electrical engineering or building services.
- Health & Safety qualifications (IOSH, SSSTS, or NEBOSH) preferred.
- Minimum 5 years’ experience managing engineering or hard-services delivery in high-end residential or mixed-use environments.
- Proven ability to lead in-house teams and external contractors, maintaining compliance and service excellence.
- Strong working knowledge of statutory systems (L8, EICR, SFG20, LOLER, PUWER, building regulations).
- Experience using CAFM systems and reactive maintenance systems, such as Yardi Maintenance IQ or RiskWise.
- Technically credible, safety-focused leader with strong problem-solving skills.
- Calm, composed, and decisive under pressure.
- Approachable and collaborative, fostering a positive team culture.
- Committed to high standards, professional growth, and continuous improvement.
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
Environmental, Social & Governance (esg) Responsibilities
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
Quality Management Responsibilities
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
Company Values
Commit to Excellence
Quality Management Responsibilities
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
Company Values
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing and sustainability programmes
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our nex
t exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
Early applications are encouraged as we reserve the right to appoint at any point.