Enterprise Account Executive

CompanyFreshworks

LocationLondon Area, United Kingdom

Posted At3/13/2026

UK Visa Sponsorship Analytics

Occupation Type

Business sales executives

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

Job Description

As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. In this role, you will develop new business opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented.

Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications.

Your Role and Responsibilities:

Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts

Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points

Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes

Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.

Provide regular reporting of pipeline and forecasting to the Sales Manager

Travel to customer locations and customer-focused events regularly

Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

Qualifications

A diploma or Master’s degree is desirable
Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous
Experience managing the sales cycle from business champion to the C-level
Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product

The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management

Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days

Highly motivated, with a driven personality and a positive attitude toward sales and CRM products

Willing to go the extra mile with a strong work ethic; self-directed and resourceful

Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level

Fluency in English is a must

Sounds interesting?

Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.