Enterprise Architect (ServiceNow)
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Job Title: Enterprise Architect (ServiceNow)
Job Type: Contract (OUTSIDE IR35)
Location: Hybrid (Up to 2 days per week in London
Contract Length: 6 months
Enterprise Architect (ServiceNow) - Role & Responsibilities
- Define and own the end-to-end ServiceNow architecture for enterprise programs, ensuring alignment with business and IT strategy
- Translate business requirements into scalable technical designs, including solution architecture, data models, and workflows
- Lead implementation and optimization across key ServiceNow modules (e.g., ITOM, CSM, HRSD, SecOps, IRM/GRC)
- Establish and enforce platform governance, standards, and best practices to ensure consistency and scalability
- Design and oversee integrations with OSS/BSS and other enterprise systems, ensuring performance, security, and reliability
Enterprise Architect (ServiceNow) - Required Experience
- Enterprise Architect with strong OSS/BSS and telecom domain experience, specializing in ServiceNow solution architecture
- Deep expertise across ServiceNow modules (TSM, ITOM/TSOM, IRM/GRC, SPM, CSM, HRSD, SecOps, OMT) and platform capabilities
- Proven track record in designing and delivering enterprise-scale, end-to-end ServiceNow architectures
- Ability to translate complex business requirements into scalable, high-quality technical solutions
- Lead platform governance, standardization, integrations, data models, and workflow design to ensure best practices and scalability
Interviews: January 2026
Start Date: February 2026
How to Apply:
Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology