Environmental Manager
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Environment & Delivery lead under the Hotels & Restaurant tower, ensuring Opera platform stability with planned maintenance, controlled change, and smooth BAU operations.
This role sits at the intersection of environments, releases, incidents, automation, and stakeholder coordination, with a strong focus on reducing risk and improving operational efficiency.
- Good understanding of cloud platforms (AWS) and cloud hosted application environments
- Hands on experience with container technologies such as Docker and Kubernetes
- Basic understanding of CI/CD pipelines and deployment processes
- Experience using logging tools for issue analysis and troubleshooting
- Experience with monitoring and observability tools such as Dynatrace
- Familiarity with delivery and quality tools like JIRA and Zephyr
- Strong understanding of environment management across DEV, SIT, UAT, Pre Prod and Production
- Good knowledge of release management and end to end SDLC
- Ability to coordinate with development, QA, DevOps, integration and support teams to resolve environment issues
- Act as a single point of coordination to restore environment usability and stability
Key Responsibilities
Environment Management
- Own and manage lower environments and production readiness for Opera Cloud and related integrations.
- Coordinate environment availability, property refreshes, access, and readiness for projects, testing, automation, BAU, and releases.
Release & Change Governance
- Lead CAB / Change reviews, release scheduling, and deployment coordination.
- Ensure changes are risk-assessed, sequenced correctly, and communicated clearly.
Operational Stability & Incident Support
- Support P1/P2 incident triage, RCA discussions, and PIR follow-ups.
- Act as a bridge between BAU, product teams, vendors, and delivery partners.
Automation & Process Improvement
- Support automation initiatives to reduce manual effort and improve consistency. o Provide necessary technical & architectural guidance and planning support.
- Coordinate and support for completing infrastructure requirements.
Stakeholder Management
- Work closely with Commercial, Product, BAU, Vendors (Oracle / Partners) to unblock delivery and maintain confidence in platform operations.