ERP Systems Manager
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Are you an Experienced ERP Systems Manager with experience managing Infor LN Cloud ERP? Can you help us to continue to turn metals into motion?
At Doncasters we have an exciting opportunity for an ERP Systems Manager to join our Group Head Office Team based remotely to the UK.
Working hours – Monday to Thursday 8:30 – 5, Friday 8:30 – 2:10
Travel requirements – up to 15-20%
Why join us?
Did you know that every time you take a flight, drive somewhere, or switch on a light, there’s a chance Doncasters played a part in making that happen?
As a leading international manufacturer of specialist superalloys and high-performance alloy components, we provide critical solutions to some of the world’s most demanding industries, including aerospace, Industrial Gas Turbines, automotive, medical, and other specialist sectors.
With a heritage spanning nearly 250 years, we’ve built a global reputation for technical excellence, innovation, and engineering that performs where it matters most. Today, we operate across 20 sites worldwide, employing almost 3,000 professionals. This includes engineers and production teams to HR, marketing, and other support functions, who are united by a shared sense of purpose.
At Doncasters, we believe in doing things the right way. That means acting with integrity, delivering with commitment, and working as one team to achieve more, together. Whether you're developing precision-engineered components, running world-class manufacturing operations, or supporting our people and processes, your role is part of something much bigger.
Join us and contribute to a legacy built on performance, precision, and the values that drive us forward - excellence, commitment, teamwork, and integrity.
What we can offer you:
- An interesting and varied field to work in.
- An environment where you can learn and grow through constant development opportunities.
- Company cash health care plan with an extensive range of benefits.
The Role
As an ERP Service Manager, you are responsible for the overall management, support, and continuous improvement of the organization’s Enterprise Resource Planning (ERP) systems, predominately Infor LN (Cloud). This role ensures the ERP platform operates efficiently, aligns with business needs, and delivers high-quality service to end users. You will act as a bridge between IT, business stakeholders, and external vendors.
You will be responsible for:
Infor LN Service Management
- Own end-to-end service delivery for the Infor LN environment including managing incidents, service requests and problem resolutions.
- Ensure system availability, performance, and reliability across all LN modules.
- Oversee system monitoring, batch jobs, and interface processing.
Application & Functional Support
- Support and optimize key Infor LN modules (Finance, Manufacturing, Supply Chain, Warehousing, Projects).
- Ensure correct configuration and usage of LN parameters, workflows, and business logic.
Infor Ecosystem & Integrations
- Manage integration between Infor LN and other systems (e.g., CRM, BI tools, MES, WMS) ensuing data consistency and integrity across platforms.
Release & Change Management
- Coordinate Infor LN updates, patches, and upgrades (including cloud releases).
- Manage testing cycles (SIT, UAT) and ensure smooth deployment of changes.
- Maintain change control processes aligned with ITIL best practice.
Continuous Improvement
- Drive and identify optimization initiatives within Infor LN to improve efficiency and user experience.
Interested?
If you have any of the below skills, we would love to talk to you about your next career move:
To succeed in this role, you will have previous experience managing Infor LN (formerly Baan) ERP system from a service point of view, amongst experience making and actioning development requests to the system. If this experience is gained through a manufacturing environment that is advantageous.
You will have experience and enjoy creating documentation, SOPs and policy writing to support with the implementation and compliance to controls.
Having an ITIL certification is advantageous.
To Apply
Apply online.
We’ll be in touch with you quickly after receiving your application.
Equal opportunities
Doncasters is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability- physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact careers@doncasters.com .