Executive Assistant

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

We are seeking a highly capable and proactive Executive Assistant (EA) to support the Board. This role is designed to alleviate the Board’s day-to-day administrative and operational workload, enabling a greater focus on strategic priorities. The EA will go beyond traditional administrative duties, actively engaging in projects, reporting, and business initiatives while also acting as a trusted and confidential sounding board for Board members.

What will you be doing?

Strategic & Project Support

• Manage key projects, meeting actions, and follow-ups, ensuring progress and accountability.
• Engage fully with subject matter to provide informed responses and support decision-making.
• Support the execution of new business initiatives, including high-profile events such as the £1m Club Dinner and the Winter Warmer.
• Assist in managing M&A activities and key hiring processes.

Meeting & Reporting Management

• Coordinate Board and ExCo meetings, ensuring thorough preparation and follow-ups.
• Handle highly sensitive information with discretion and professionalism.
• Act as a trusted and confidential sounding board for Board members, offering insight, support, and a confidential space for discussion.
• Draft and prepare reports, ensuring timely responses to performance targets and team initiatives.

Communication & Business Liaison

• Act as a key point of contact between the Board, internal teams, and external stakeholders.
• Liaise with teams across the business to facilitate collaboration and information flow.

Operational & Administrative Support

• Oversee scheduling, travel arrangements, and other executive-level administrative tasks.
• Ensure the Board’s time is optimally managed by filtering and prioritising requests.

Why you should apply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.

We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read

What are we looking for?

Knowledge

• Strong understanding of executive-level business operations and governance.
• Awareness of corporate strategy, business priorities, and industry trends.
• Understanding of confidentiality and discretion when handling sensitive business matters.

Skills

• Exceptional organisational and time management skills, with the ability to manage multiple priorities.
• Strong written and verbal communication skills, including report writing and professional correspondence.
• High attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to think strategically and anticipate needs before they arise.
• Strong interpersonal skills, able to build relationships and influence at a senior level.
• Proactive problem-solving ability, with a resourceful and solutions-focused mindset.

Experience

• Proven experience as an Executive Assistant, Business Manager, or Project Coordinator in a fast-paced, senior-level environment.
• Exposure to Board-level meetings, including preparation, minute-taking, and follow-up actions.
• Previous experience liaising with internal teams and external stakeholders at a senior level.
• Experience handling complex and sensitive business information with absolute discretion.
• Prior involvement in supporting high-profile business events and initiatives is desirable.

Practical stuff

Where is the role based?

This role is located at our HQ in Pocklington (YO42) on a full-time basis

How many interviews?

Following a screen with the Recruitment Team you can expect a two-stage interview process which also includes a practical task.

What are the benefits?

You can read about the benefits on offer 😊

*Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.