Federation Care Coordinator
LocationLeicester, England, United Kingdom
Posted At3/10/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (51.0%).
Occupation Type
Senior care workers
Occupation Code Skill LevelMedium Skilled - Specific Roles Only
Sponsorship Salary Threshold
£33,400
(£17.13 per hour)
Immigration salary list rate applies
✓ On immigration salary list - lower visa fees apply
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Description
Job Summary
We are looking for Care Coordinator to join our friendly team at head office, on a full time basis - 37.5 hours per week, Monday - Friday.
Hinckley and Bosworth Medical Alliance is a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which form 3 Primary Care Networks (PCNs).
We employ in excess of 50 PCN staff across a number of clinical grades and in supportive roles, and we continue to grow.
As a rapidly growing Federation, we have structures in place to ensure that all staff have appropriate mentors and are supported in their professional development.
Starting salary of £27,403.65, upon successful completion of the probationary period, the salary will increase to £27,952.17 and after being with the Federation for your first annual appraisal, approximately 18 months in post, your salary will increase to £28,510.32.
This advert is for a full time position, Monday - Friday, 8:30am - 4:30pm or 9am - 5pm with a 30 minute unpaid lunch break.
We are a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which are segregated into 3 Primary Care Networks (PCNs).
Main duties of the job
We are looking for an innovative Care Coordinator to join our friendly team. The post-holder will work closely with the Federation team, the PCN Clinical Directors, Practice Managers and wider NHS team autonomously, and within part of a team to support the delivery of quality patient services for all our patients.
The post-holder will have excellent communication skills and be flexible in their approach, using their initiative to manage conflicting priorities. The right candidate will be confident in using MS Office (Word, Excel, Outlook, PowerPoint) and in learning to use new computer systems. Experience in general practice is desirable but not essential, but the post-holder will have good working knowledge of primary care and a can do approach to their work.
About Us
We are looking for Care Coordinator to join our friendly team at head office, on a full time basis - 37.5 hours per week, Monday - Friday.
Hinckley and Bosworth Medical Alliance is a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which form 3 Primary Care Networks (PCNs).
We employ in excess of 50 PCN staff across a number of clinical grades and in supportive roles, and we continue to grow.
As a rapidly growing Federation, we have structures in place to ensure that all staff have appropriate mentors and are supported in their professional development.
Starting salary of £27,403.65, upon successful completion of the probationary period, the salary will increase to £27,952.17 and after being with the Federation for your first annual appraisal, approximately 18 months in post, your salary will increase to £28,510.32.
This advert is for a full time position, Monday - Friday, 8:30am - 4:30pm or 9am - 5pm with a 30 minute unpaid lunch break.
We are a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which are segregated into 3 Primary Care Networks (PCNs).
Main duties of the job
We are looking for an innovative Care Coordinator to join our friendly team. The post-holder will work closely with the Federation team, the PCN Clinical Directors, Practice Managers and wider NHS team autonomously, and within part of a team to support the delivery of quality patient services for all our patients.
The post-holder will have excellent communication skills and be flexible in their approach, using their initiative to manage conflicting priorities. The right candidate will be confident in using MS Office (Word, Excel, Outlook, PowerPoint) and in learning to use new computer systems. Experience in general practice is desirable but not essential, but the post-holder will have good working knowledge of primary care and a can do approach to their work.
About Us
Benefits Include
Date posted
04 March 2026
Pay scheme
Other
Salary
Depending on experience Starting rate of £27,403.65. Increases with tenure in post
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0055-26-0001
Job locations
Willow View,Field Farm Business Ctre
Hinckley Road,
Sapcote
LE9 4LH
Job Description
Job responsibilities
Key Responsibilities:
To work closely with the PCN CDs to support the delivery of PCN initiatives and projects, acting as the liaison between CDs, the Federation, Practices and the wider integrated NHS team.
Work with the IT/Data Lead to utilise GP Practice clinical systems (SystmOne or EMIS) and population health data to proactively identify relevant cohorts of patients to support practices to deliver personalised care and meet the outcomes of the PCN DES Service Specifications e.g., Early Cancer Diagnosis, Cardiovascular Disease Prevention and Diagnosis and Enhanced Health in Care Homes.
To
- Access to the NHS Pension
- Enhanced Maternity/Paternity provisions
- Eyecare Scheme
- Funded CPD Days
- Access to NHS Staff Discount Scheme
- Minimum of 25 days annual leave per year, plus bank holidays. Increasing with length of service
Date posted
04 March 2026
Pay scheme
Other
Salary
Depending on experience Starting rate of £27,403.65. Increases with tenure in post
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0055-26-0001
Job locations
Willow View,Field Farm Business Ctre
Hinckley Road,
Sapcote
LE9 4LH
Job Description
Job responsibilities
Key Responsibilities:
To work closely with the PCN CDs to support the delivery of PCN initiatives and projects, acting as the liaison between CDs, the Federation, Practices and the wider integrated NHS team.
Work with the IT/Data Lead to utilise GP Practice clinical systems (SystmOne or EMIS) and population health data to proactively identify relevant cohorts of patients to support practices to deliver personalised care and meet the outcomes of the PCN DES Service Specifications e.g., Early Cancer Diagnosis, Cardiovascular Disease Prevention and Diagnosis and Enhanced Health in Care Homes.
To
make available, on the Federation website, information to assist patients to access self-management education courses, peer support or interventions that support them to take more control of their health and wellbeing in relation to the PCN DES Service Specifications.
Work proactively with our Care Homes, for example supporting flu and COVID vaccinations or other healthcare services.
Provide administrative support for the Enhanced Access service, including completing patient referrals and to support with the day to day provision of the service in line with the PCN DES.
Work proactively with other PCN Additional Roles staff to identify any patient service needs or inequalities and work closely with the Federation team and PCN CDs to work up any projects or initiatives to support patient care.
Support the coordination and delivery of MDTs within the PCN.
To support the PCN Development Manager in administrative duties relating to other PCN activities and workstreams, including planning and organising meetings, taking minutes and / or action notes and ensuring they are shared / uploaded where appropriate.
To support the PCN Clinical Director to collect information from member practices, identify anomalies and summarise.
Gather information and undertake enquires for the PCN and the wider group as and when necessary.
Work with the Integrated Neighbourhood Teams group on identified projects as they occur.
Manage and nurture on-going relationships with system partners, local GP practices and Patient Participation Groups (PPG).
Be a proactive team player, be able to manage their own time and workload and work under own initiative.
To support with the requirements as outlines in the PCN DES, including but not limited to providing additional hours for Extended Access.
The above is not an exhaustive list. The successful candidate may be asked to complete tasks in line with the overall objectives of the organisation and PCN agenda. These duties will be reviewed regularly with the job holder with an aim of developing the scope of the role.
Service Delivery:
Work proactively with our Care Homes, for example supporting flu and COVID vaccinations or other healthcare services.
Provide administrative support for the Enhanced Access service, including completing patient referrals and to support with the day to day provision of the service in line with the PCN DES.
Work proactively with other PCN Additional Roles staff to identify any patient service needs or inequalities and work closely with the Federation team and PCN CDs to work up any projects or initiatives to support patient care.
Support the coordination and delivery of MDTs within the PCN.
To support the PCN Development Manager in administrative duties relating to other PCN activities and workstreams, including planning and organising meetings, taking minutes and / or action notes and ensuring they are shared / uploaded where appropriate.
To support the PCN Clinical Director to collect information from member practices, identify anomalies and summarise.
Gather information and undertake enquires for the PCN and the wider group as and when necessary.
Work with the Integrated Neighbourhood Teams group on identified projects as they occur.
Manage and nurture on-going relationships with system partners, local GP practices and Patient Participation Groups (PPG).
Be a proactive team player, be able to manage their own time and workload and work under own initiative.
To support with the requirements as outlines in the PCN DES, including but not limited to providing additional hours for Extended Access.
The above is not an exhaustive list. The successful candidate may be asked to complete tasks in line with the overall objectives of the organisation and PCN agenda. These duties will be reviewed regularly with the job holder with an aim of developing the scope of the role.
Service Delivery:
Build a robust knowledge of the PCN and member practices.
Support the IT/Data Lead in improving data accuracy to support accurate IIF achievement.
Act as an advocate for patients and service users of the health and social care system.
Build relationships with key staff in GP practices within the local Primary Care Network (PCN). Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on relevant matters.
Work in partnership with Federation, PCN and practice staff to support the development of the PCN agenda.
General Tasks:
Produce accurate, contemporaneous and complete records of patient contact, consistent with legislation, policies and procedures.
Support the PCN Development Manager and PCN Clinical Director with relevant administrative duties.
Professional Development
All employees will be expected to complete all mandatory training as instructed by the organisation and complete additional training as and when required. The post-holder must have the ability to reflect on practice, identify learning needs and take responsibility for continued professional development (with line management support).
Confidentiality:
Support the IT/Data Lead in improving data accuracy to support accurate IIF achievement.
Act as an advocate for patients and service users of the health and social care system.
Build relationships with key staff in GP practices within the local Primary Care Network (PCN). Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on relevant matters.
Work in partnership with Federation, PCN and practice staff to support the development of the PCN agenda.
General Tasks:
Produce accurate, contemporaneous and complete records of patient contact, consistent with legislation, policies and procedures.
Support the PCN Development Manager and PCN Clinical Director with relevant administrative duties.
Professional Development
All employees will be expected to complete all mandatory training as instructed by the organisation and complete additional training as and when required. The post-holder must have the ability to reflect on practice, identify learning needs and take responsibility for continued professional development (with line management support).
Confidentiality:
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential and should be managed in line with GDPR and Data Protection legislation and guidance.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
- Apply practice and Federation policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Job Description
Job responsibilities
The Post-holder Will:
- Apply practice and Federation policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audits where appropriate
Person Specification
Experience
Essential
Essential
Essential
Person Specification
Experience
Essential
- Experience of working with Multi-Disciplinary Teams
- Experience of administrative duties
- Experience of working in a health care setting / primary care
Essential
- Educated to GCSE level or equivalent
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Representing organisations at meetings
- Competent with using Social Media Platforms
- Ability to prioritise and manage workload
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Experience in presenting business intelligence data / reports
- Experience of using S1 and running reports
- Experience of using EMIS and running reports
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Ability to work under pressure
Other Requirements
- Flexibility to work outside of core office hours
- Ability to drive and have access to a car
- Disclosure Barring Service (DBS) check
Essential
- Flexibility to work outside of core office hours
- Ability to drive and have access to a car
- Disclosure Barring Service (DBS) check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hinckley And Bosworth Medical Alliance Ltd
Address
Willow View,Field Farm Business Ctre
Hinckley Road,
Sapcote
LE9 4LH
Employer's website
http://hbma-gpfederation.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hinckley And Bosworth Medical Alliance Ltd
Address
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br>Willow View,Field Farm Business Ctre
Hinckley Road,
Sapcote
LE9 4LH
Employer's website
http://hbma-gpfederation.co.uk/ (Opens in a new tab)
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Hinckley Road,
Sapcote
LE9 4LH
Employer's website
http://hbma-gpfederation.co.uk/ (Opens in a new tab)
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