Field Sales Team Leader

Job title: Team Leader Field Sales

Location: 2 opportunities - 1 Scotland, 1 London

Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.

Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm

About the role and the Team:

As Residential Team Leader for Hyperoptic, you are responsible for customer acquisition as well as team management. As a Team Leader, you will deliver sales across business and residential markets through in line with various targets. This role is very hands on so you will spend a considerable amount of time in the field coaching, developing and showing agents how to perform to the expected standards.

As this is a people management role managing a team of 8-10, we are looking for someone who will lead and inspire by acting as a great role model, as well as supporting the team at every stage of their career.

What will you be doing?

• Meet or exceed sales targets and increase sales conversion rate
• Inspire manage and motivate the team
• Monitor every team member to support their development
• Managing a plan of all team's activities on daily basis, support the team in real time, work with all relevant stakeholders to ensure the smooth implementation of planned activities
• Demonstrate a structured approach to sales, maximising every opportunity
• Act as brand ambassador of the company
• Demonstrate company values in every interaction with customers
• Present benefits of our service in a clear and understandable way
• Promote Hyperoptic product and service advantages

What we are looking for:

• Demonstrated good academic record
• People management and development skills

Why work for us?

We are proud to have been recognized as the Which? Great Value Broadband Provider in March 2026. In 2023, we were voted Broadband Provider of the Year at the Uswitch Telecoms Awards by 20,000 customers and received the Fair Terms Gold Award. Additionally, we have earned the Great Place to Work Certification (2022–23) and were named among the UK's Best Workplaces for Wellbeing (2022).

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)