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Lead the response. Restore service. Keep the network resilient.
This is a high-impact operational leadership role, sitting at the frontline of service restoration. As Field Service Manager, you’ll balance speed, safety, cost, and quality, ensuring incidents are resolved within SLA while maintaining strong governance, supplier performance, and continuous improvement.
Why this role matters
Reactive service is where customers feel the impact most—and where great leadership makes all the difference. In this role, you won’t just restore service; you’ll drive change, reduce repeat failures, and strengthen how the organisation responds under pressure.
Who we’re looking for:
You’ll be the operational leader who restores service under pressure, strengthens supplier performance, and turns reactive insight into a more resilient network. You’ll have:
If you also have the following, we’re especially interested in talking to you: