Finance Assessment Officer
UK Visa Sponsorship Analytics
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Occupation Type
National government administrative occupations
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Description
The Service & Team:
We have opportunities for enthusiastic and motivated individuals to join the Charging and Assessment Team as a Finance Assessment Officer. The Charging and Assessment Team is a dynamic and friendly team within the Safe and Caring Communities Service. We offer flexible working where you will be expected to work some days in the office but will also have the opportunity to work from home, with occasional visits to service users in the community. When working in the office, you are able to work from one of our offices in either Bodmin, Truro or Camborne.
The Role
The team is responsible for undertaking financial assessments, by phone and in person, for individuals receiving care at home or residential services. The role entails a high level of contact with service users both by telephone and email. You will be responsible for liaising directly with service users and their families to conduct financial assessments ensuring they are completed fairly, consistently and promptly. You will also offer funding and welfare benefit advice and liaise with internal and external stakeholders including care providers and operational teams.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to an enhanced criminal record disclosure check.
What You’ll Need To Succeed
The Service & Team:
We have opportunities for enthusiastic and motivated individuals to join the Charging and Assessment Team as a Finance Assessment Officer. The Charging and Assessment Team is a dynamic and friendly team within the Safe and Caring Communities Service. We offer flexible working where you will be expected to work some days in the office but will also have the opportunity to work from home, with occasional visits to service users in the community. When working in the office, you are able to work from one of our offices in either Bodmin, Truro or Camborne.
The Role
The team is responsible for undertaking financial assessments, by phone and in person, for individuals receiving care at home or residential services. The role entails a high level of contact with service users both by telephone and email. You will be responsible for liaising directly with service users and their families to conduct financial assessments ensuring they are completed fairly, consistently and promptly. You will also offer funding and welfare benefit advice and liaise with internal and external stakeholders including care providers and operational teams.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to an enhanced criminal record disclosure check.
What You’ll Need To Succeed
The role will require a high level of contact with customers and the applicant will need to demonstrate excellent communication skills, both verbal and written. The applicant should also show attention to detail, be able to work on their own and as part of a team, with a good level of literacy and numeracy skills that can demonstrated by GCSE’s grades 9-4 (A-C) in Maths and English or relevant work experience.
You should have experience in the use of Microsoft Office (including Outlook, Word and Excel) and have experience of diary management, prioritisation and problem-solving skills.
Knowledge of Adult Social Care and the Department of Work & Pensions benefits is desirable but not essential as full training will be provided to the successful candidate. The most important attribute is a can-do attitude and the desire to learn and enhance your existing skills.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Find out more about working and volunteering for us.
Additional Information
You should have experience in the use of Microsoft Office (including Outlook, Word and Excel) and have experience of diary management, prioritisation and problem-solving skills.
Knowledge of Adult Social Care and the Department of Work & Pensions benefits is desirable but not essential as full training will be provided to the successful candidate. The most important attribute is a can-do attitude and the desire to learn and enhance your existing skills.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Find out more about working and volunteering for us.
Additional Information
The full role profile is attached here: Finance Assessment Officer Role Profile
If you would like to speak to someone about this role please contact natalie.jefferies@cornwall.gov.uk or Elijah.kabasele@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out more about working and volunteering for us .
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working opti
If you would like to speak to someone about this role please contact natalie.jefferies@cornwall.gov.uk or Elijah.kabasele@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out more about working and volunteering for us .
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working opti
ons .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disabi
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disabi
lity Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.