Contract type: Permanent
Location: Hatfield (Hybrid working -3 days in the office)
Working hours per week: 40 hours
Level: Manager
Application closing date: Wednesday 30th July 2025
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re
Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket
ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind
Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
This role will be joining the Operations Finance team, where we look after all things related to the management of our operational spend and performance, our supply chain and the development of our warehouse and delivery network.
The Finance Operations team are key business partners to the internal Operations team and work closely with our partners at Ocado Logistics and Ocado Solutions; we strive to provide best in class insight and analysis into operational spend & investments to help drive improved profitability. With exposure to senior stakeholders and management of more than £800m worth of operational costs it’s an exciting and broad role which has a real impact on the business.
Reporting to the Senior Finance Manager for Operations, the role is pivotal in challenging and analysing operational costs and fees, supporting on key strategic projects and business partnering across the business to support growth and profitability.
What You’ll Do
- Ownership of key Operational and Fee costs lines totalling c£800m in annual spend
- Business partner Ocado Logistics and Ocado Solutions, tracking and challenging all costs for the Ocado.com and Zoom businesses
- Lead the annual Operations Budget and 5 Year Plan processes and oversee the monthly forecasting process
- Business partner the internal Operations team to support the delivery of the business strategy
- Support on key cross-functional projects to improve operational efficiencies and enhance the customer proposition, including the creation of detailed financial models
- Oversee month end processes and review monthly balance sheet reconciliations produced by the internal accounting function, implementing robust cost controls
- Line management responsibilities for the Senior Finance Analyst for Operations
Essential
Who you are
- Qualified accountant (ACCA, CIMA, ACA)
- Strong academics with demonstrated analytical skills and ability to learn quickly
- Experience of business partnering with senior and/or external stakeholders
- Strong communication, relationship building and influencing skills
- Ability to articulate financial data in a clear and transparent way
Preferred
- Enhanced Excel and financial modelling skills
- Previous Retail or Operational experience
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
