Financial Support Consultant - 12 month secondment
UK Visa Sponsorship Analytics
Occupation Type
Finance and investment analysts and advisers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£45,800
(£23.49 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Title: Financial Support Consultant - 12 month Fixed Term Contract
Location: TSB Office Barnwood, Gloucester, GL4 3DU
Hours: 9am – 6pm Monday to Friday and 9am – 1pm on a Saturday, including bank holidays. Full time working hours are 35 hours per week.
Salary: £26,923 (£24,700 base, plus cash allowance of £2,223) and excellent benefits
Closing Date: 27 March 2026
How You’ll Make a Difference
As a Financial Support Consultant within our Financial Support telephone-based team you’ll spend your time helping people when they are experiencing money worries. You’ll be there to find out exactly what our customers need by listening, building relationships and a detailed picture of each unique situation. Helping our customers and our business at the most critical of times.
What You’ll Bring
Financial services experience isn’t essential, but thanks to your excellent communication skills, and a proven talent for customer service, you’ll have no problem learning quickly and meeting our customer’s needs.
Location: TSB Office Barnwood, Gloucester, GL4 3DU
Hours: 9am – 6pm Monday to Friday and 9am – 1pm on a Saturday, including bank holidays. Full time working hours are 35 hours per week.
Salary: £26,923 (£24,700 base, plus cash allowance of £2,223) and excellent benefits
Closing Date: 27 March 2026
How You’ll Make a Difference
As a Financial Support Consultant within our Financial Support telephone-based team you’ll spend your time helping people when they are experiencing money worries. You’ll be there to find out exactly what our customers need by listening, building relationships and a detailed picture of each unique situation. Helping our customers and our business at the most critical of times.
What You’ll Bring
Financial services experience isn’t essential, but thanks to your excellent communication skills, and a proven talent for customer service, you’ll have no problem learning quickly and meeting our customer’s needs.
- By feeling what the customers feel you’ll be able to consistently engage with them in the most productive way when they need us.
What we offer in return
We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes:
You Will Have a Structured, Competency-based Interview With The Hiring Manager Plus Another Member Of The Team. Here Are Some Of The Questions You’ll Be Asked At Interview
We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,200 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
You Will Have a Structured, Competency-based Interview With The Hiring Manager Plus Another Member Of The Team. Here Are Some Of The Questions You’ll Be Asked At Interview
- Motivation - What motivates and energises you?
- Drive Better - If a situation occurred where you were trying hard to do your best at work but a customer was still not happy with your service, and was getting angry and upset, how would you respond?
- Customer Focus - Describe a time when you gained the trust of a customer or colleague?
- Inclusion - Describe how your career / life has been impacted by exposure to diverse people, places or experiences.
If this sounds right up your street, come and join our team. We make things happen! #:LI-KS1
Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day.
Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you.
TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. Please also let us know what adjustments you’d benefit from throughout our process.
Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day.
Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you.
TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. Please also let us know what adjustments you’d benefit from throughout our process.