Job description:

Salary: Upto £110,000 (Inclusive of a Market Related Supplement, Subject to relevant qualifications & experience)

Contract Type: Full Time Permanent

Location: Gatwick / Hybrid

Security Level: CTC

Visa Restrictions: This position does not currently offer visa sponsorship.

Travel: This role will require national and international travel

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

This is a role for aviation professionals whose judgement is trusted by operators, by regulators, and by the industry. If you’re motivated by getting flight operations right, this is where your experience counts.As a Flight Operations Inspector, you’ll work directly with operators, applying real world judgement to approvals, oversight, and safety assurance. This role values experience, independence, and credibility, and gives you the authority to use all three.You will also interface with all sectors of Industry, from Commercial Air Transport to Specialised Operation to ensure that they are operating in a safe and competent manner in compliance with relevant legislation and requirements.

Core Accountabilities

Inspect Rotary Wing Operators for competence in relation to legislation and requirements.
Complete a programme of inspections, flights and audits for each of the allocated Operators.
Prioritise non-compliances to establish a timetable of action and check that actions are completed by operator to ensure that appropriate non-compliances have been rectified and steps taken to prevent recurrences.

Process requests from operators for exemptions and permissions from legislative requirements.

Influencing Safety and proportionality (Leading beyond authority). Deliver outcomes internationally to mitigate safety concerns or support the CAA International Group (IG / CAAi) contract delivery.

To consider all enforcement options available in the toolkit and to highlight issues or concerns that might lead to any level of enforcement activity, either on a regulatory or criminal basis through line management, as appropriate.

Through line management as appropriate, responsible for deciding on whether to commission an investigation when a breach of aviation law is suspected or resulting from a recommendation from the IET.

Capture and readily share safety-relevant intelligence, information and analysis from multiple internal and external sources with all CAA groups.

Apply enhancing Safety Performance (ESP) principles of Performance Based Oversight (PBO) in accordance with the ESP linear process and consistent with the wider CAA approach to Performance Based Regulation

Deliver outcome-focussed oversight which considers the statutory compliance obligations, risk and performance with a safety outcome focus.

Escalate risks to the appropriate level within Safety and Airspace Regulations Group (SARG).

Ensure that managing safety is a high priority for all Industry accountable managers.

About You: Ideally you will have several years’ proven success in a managerial position within SARG, the UK CAA, a commercial air transport operator or an Approved Training Organisation, supported by a professional qualification in areas related to aviation.

Essential Criteria

Able to evidence time spent in command of helicopters employed in Commercial Air Transport operations or NCC, and time spent in a managerial or training post working for a UK AOC holder.

Hold an Air Transport Pilot’s Licence for Helicopters granted by the CAA. (A CPL with appropriate experience may be considered).

Sufficient aviation experience to comprehend the way the team manages its tasks and will have a broad understanding of a variety of technical issues so can monitor, guide and make decisions on major safety issues involving the section.

to resolve problems; hold an excellent appreciation of the issues and the practicality of the decisions they are making.

Demonstrated success in the implementation and application of management systems, business planning, performance monitoring (both safety and operational), risk assessment and mitigation, training development, and effective change management.

Proven experience in resource management, including governance oversight and accountability.

Highly developed interpersonal skills, with the ability to collaborate effectively as part of a team and to respond promptly, calmly, and appropriately to unexpected or urgent situations.

Professional, polite, empathetic, and tactful in all interactions.

A highly organised individual with the ability to exercise initiative and plan effectively to achieve results.

Confident and robust decision-maker, capable of balancing risk, priorities, and outcomes.

Possesses a strong analytical and enquiring mindset, focused on identifying process gaps and driving continuous improvement through practical, solution-oriented recommendations.

Adaptable and resilient, with the ability to manage, adjust, and accommodate shifting or unconventional work priorities as required.

Full UK driving licence

Desirable Criteria

Current Type and Instrument Rating for Rotorcraft
Experience in HOFO, Charter or Blue Light operations.
Experience as a Nominated Person for AOC or ATO
Proven level of modern IT skills

Additional Security Information: For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. If you do not meet these requirements, we may not be able to accept your application. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 3 years. For more information on CTC clearance please visit - Vetting explained - GOV.UK (www.gov.uk)

Relocation & Property: The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational, and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office before we start our property search. We will sell Aviation House and land, vacate the site, and move to new premises, but we do not expect to move before 2028

Inclusive Recruitment: We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Use of Artificial Intelligence by candidates in the CAA recruitment process:

We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.

Working With Us: We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

Our Values: Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: 24 Jun 2026

Interview Date: TBC

For question relating to the Market Related Supplement please contact Anita Dennington using hrresourcing@caa.co.uk

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.

Flight Operations Inspector

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