Location: Hoar Cross Hall, Staffordshire
About Us
At Hoar Cross Hall, we pride ourselves on delivering exceptional guest experiences in a stunning spa and hospitality environment. Our award-winning facilities, beautiful surroundings, and commitment to excellence make us one of the UK’s leading luxury spa destinations.
We are looking for a dedicated Food & Beverage Team Leader to join our passionate team, someone who thrives in a fast-paced environment, inspires others, and delivers outstanding service to every guest, every time.
The Role
As a Food & Beverage Team Leader, you’ll support the Food & Beverage Manager in the smooth day-to-day running of our restaurants, cafés, bars, and function rooms. You’ll help lead and motivate the team, ensuring exceptional quality, efficiency, and guest satisfaction.
You’ll take pride in maintaining high standards across all outlets from the presentation of our venues to the professionalism of our service, while also contributing to sales performance, team development, and operational excellence.
Key Responsibilities
- Ensuring exceptional guest service and maintain high-quality standards across all food and beverage outlets.
- Supervising daily operations, staffing levels, and rotas to ensure smooth service.
- Supporting in achieving departmental sales targets and service goals.
- Leading, training, and motivating team members, identifying and supporting development opportunities.
- Monitoring stock levels, manage orders, and record waste and complimentary items.
- Ensuring all Health & Safety, Fire, and Food Hygiene regulations are adhered to, including COSHH and PPE guidelines.
- Maintaining awareness of allergens and dietary requirements to ensure guest safety.
- Upholding cleanliness, presentation, and hygiene standards throughout all service areas.