Share field feedback that helps Research and Product understand where the models succeed and where they can improveKeep teams moving through clarity and follow-through
You might thrive in this role if you
- Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
- Have scoped and delivered complex systems in fast-moving or ambiguous environments
- Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
- Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
- Simplify complexity and make fast, sound decisions under pressure
- Communicate clearly with engineers, product teams, and customer stakeholders
- Spot risks early and adjust without slowing down
- Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job