Forward Deployed Full Stack Engineer

Job Description

Orbital is a physics-grounded AI copilot that operates complex industrial systems such as refineries, upstream assets, and energy-intensive plants. It combines realtime time-series forecasting, physics-based models, and domain-trained language models to deliver interpretable insights, anomaly detection, and optimisation pathways directly to operations teams.

As a Forward Deployed Full Stack Engineer, your job is to make Orbital work in the real world. You will deploy, configure, customise, and operationalise Orbital’s applications inside customer environments, spanning cloud, on-premise, hybrid, and air-gapped infrastructure.

This is not a core product engineering role.

You are not building generic platform features for abstraction. You are ensuring Orbital is usable, integrated, secure, and production-ready inside complex enterprise ecosystems.

You’ll work directly with customer IT, OT, data, and engineering teams adapting interfaces, extending APIs, integrating identity systems, and troubleshooting deployments live in production.

If Product Engineering builds the platform: you make it real.

Operating Context
Forward Deployed Engineers operate in pods of three alongside:
• ML / AI Engineers
• Data Engineers
Each pod delivers 2–3 customer deployments per quarter, owning application deployment, integration, customisation, and operational reliability. You will be required to travel.

Job Requirements

• Strong proficiency in JavaScript/TypeScript (React, Node.js) and back-end frameworks (FastAPI, Express, Django).
• Solid working knowledge of Python for scripting, APIs, and data integration.
• Experience building containerised microservices (Docker, Kubernetes).
• Familiarity with message brokers (Kafka, RabbitMQ).
• Familiarity working with databases like PostgresSQL etc.
• Proficiency with Linux environments (deployment, debugging, performance tuning).
• Bonus: exposure to time-series/industrial data and operator-facing dashboards.
• Bonus: exposure working as a software engineer in oil and gas or energy environments
• Comfort working in forward-deployed, on-premise customer environments.
• Comfortable in customer-facing deployment roles.
• Able to operate inside enterprise and industrial environments.
• Strong troubleshooting mindset in production systems.

What Success Looks Like

• Orbital applications are fully deployed in customer environments.
• Interfaces are actively used by operators and engineers.
• Identity, security, and infra integrations work seamlessly.
• Deployments run reliably across cloud and on-prem systems.
• Customer-specific extensions are delivered rapidly when required.
• Application telemetry and monitoring are production-grade.

Job Responsibilities

1) Application Deployment & Customisation
• Deploy Orbital’s full-stack applications into customer environments (cloud, on-prem, hybrid).
• Configure customer-specific application environments, networking, and access layers.
• Customise UI components, workflows, and feature configurations per customer use case.
• Implement customer branding, report templates, and UX adaptations.
• Ensure applications remain usable in control rooms, engineering offices, and operational settings.
2) Frontend Engineering (Customer-Facing Systems)
• Develop real-time streaming in collaboration with frontend engineer (in Svelte / SvelteKit) dashboards for AI inference and anomaly monitoring.
• Implement chat interfaces integrated with LLM services.
• Configure WebSocket pipelines for live model outputs.
• Adapt UI/UX for industrial workflows (operators, APC engineers, technologists).
3) Backend Services & API Integration
• Deploy and extend FastAPI microservices.
• Configure and customise REST and GraphQL (Strawberry) APIs.
• Implement customer-specific business logic and integrations.
• Connect application services to ML inference endpoints and data services.
• Extend APIs when customer systems require bespoke contracts.
4) Identity, Security & Enterprise Integration
• Integrate Orbital with customer identity providers:
o SSO
o SAML
o OAuth
• Implement role-based access controls.
• Configure tenant isolation and enterprise security requirements.
• Work with customer IT to satisfy firewall, network, and compliance constraints.
5) Database & Application Data Layer
• Deploy and manage PostgreSQL schemas.
• Run Alembic migrations across environments.
• Optimise queries for production performance.
• Configure customer-specific schema mappings where required.
6) Infrastructure & DevOps (Application Layer)
• 

;Own application deployment infrastructure:
o Kubernetes
o Helm charts
o Docker services
• Manage application-level Terraform / Terragrunt provisioning.
• Configure CI/CD pipelines (GitHub Actions).
• Deploy services via container orchestration.
• Troubleshoot scaling, ingress, and service routing issues.
7) Observability & Production Reliability
• Configure application monitoring via Grafana dashboards.
• Implement logging, alerting, and SLA monitoring.
• Support Prometheus metrics integrations.
• Debug production incidents in customer environments.
8) Customer Deployment & Forward Engineering
• Work directly with customer IT / OT / Engineering teams.
• Deploy into air-gapped and tightly firewalled networks.
• Troubleshoot infrastructure, networking, and application failures.
• Build customer-specific extensions when core product configs are insufficient.
• Support onboarding, upgrades, and operational handover.