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Title: Home Desktop Investigator
Location: Remote/Hybrid, United Kingdom
Salary: Competitive, dependent upon experience
Term: Full-time, Permanent
Your New Company
Our client is a global leader in insurance services, helping organisations manage risk, improve claims outcomes, and support their customers. Operating in more than 65 countries with over 30,000 specialists across multiple disciplines, they are known for innovation, expertise, and a collaborative culture.
They offer flexible working arrangements, invest heavily in professional development through industry‑leading training programmes, and are committed to creating a workplace that embraces diversity, inclusion, and equal opportunity.
By joining them, you will be part of a team that plays a pivotal role in shaping the future of insurance and protecting people, homes, and businesses across the UK.
Your New Role
Step into a dynamic and impactful position as a Home Desktop Investigator, where you will be responsible for investigating home insurance claims that have been flagged for potential fraud. This is a key role within the organisation’s Investigations team, providing tailored, cost‑effective fraud prevention solutions to a wide range of internal and external clients.
You will manage your own caseload of suspected home claims, conducting assessments through telephone and video interviews, gathering evidence, preparing investigative reports, and engaging with policyholders, suppliers, contractors, and, when required, external bodies such as law enforcement.
This role is perfect for someone who thrives on analytical thinking, enjoys varied and meaningful work, and is motivated by uncovering the truth behind complex cases.
What You Will Be Doing
Your Skills & Experience
Your Benefits
All successful candidates will be subject to DBS and vetting checks, and offers of employment will be dependent on these results.