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As our Fraud Manager you’ll lead, develop and oversee the operational performance of the Fraud team to support the delivery of the society’s strategic priorities. You’ll join our Bradford based Financial Crime Function.
In this role, you’ll be required to lead the operational delivery across the Fraud team ensuring our SLA’s and quality targets are met and the team are set up effectively to allow them to deliver an exceptional customer/colleague experience.
You’ll be responsible for ensuring that Mortgage and Savings Fraud activity is effectively managed and that decisions are consistently applied and reflect the current economic situation and comply with the FCA and other regulatory regimes that are aligned to the current risk appetite.
A big part of this role is to collaborate with services across YBS to ensure that customers with potentially vulnerable circumstances are proactively identified and are supported to achieve fair outcomes in accordance to YBS policies.
What we’re looking for
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact careers@ybs.co.uk
Please note: This advert will close 23rd March