Fraud MI & Reporting Senior Analyst

Job description

Fraud Management Information (MI) & Reporting Senior Analyst sits at the heart of our expanding Economic Crime (PROTECT) team, a first‑line function dedicated to safeguarding our customers and protecting the business from fraud and financial crime. As we continue to grow, this role offers the chance to shape how we understand risk, strengthen our controls, and deliver clear, insightful reporting that supports senior leaders across Compliance, Risk, and the wider business.

You’ll thrive here if you’re energised by data and confident turning complex information into meaningful insight. Strong Excel and PowerPoint skills will help you bring clarity to performance trends, highlight emerging risks, and influence decision‑making at senior levels. You’ll have the opportunity to contribute to governance forums, build trusted relationships with stakeholders, and play a key role in enhancing how we monitor, report, and respond to fraud.

Success in this role means taking ownership of your workload, staying organised in a fast‑moving environment, and continually looking for smarter, more automated ways of working. Your ability to streamline processes, create scalable reporting products, and spot gaps in performance will directly support fraud prevention and help the business stay one step ahead.

If you’re driven by insight, motivated by impact, and ready to help shape the future of fraud reporting, this is a place where your expertise will truly matter.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be twice a year at our Glasgow hub.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll take ownership of designing and delivering a suite of Power BI dashboards that bring clarity to Economic Crime risk and performance, ensuring senior leaders receive accurate, timely and insightful reporting. Your work will involve generating and interpreting data, understanding end‑to‑end data flows, and developing new MI as stakeholder needs evolve. You’ll provide predictive insights to teams across Fraud Analytics, Fraud Strategy, and Fraud Service Delivery, while tracking the bank’s position against key risk and performance indicators and escalating any control concerns promptly.

Collaboration will be central to your role as you respond to ad hoc MI requests, support regulatory reporting, coordinate inputs for risk committees, and represent the bank at industry MI events. You’ll act as a subject‑matter expert on change initiatives affecting MI and reporting, ensuring high standards are maintained throughout. As a trusted partner to the business and second line of defence, you’ll deliver clear, reliable insight and confidently step in as a delegate for the Fraud MI Manager when required.

About you

As a minimum, you will have:

• Advanced experience using SAS, SQL or similar analytical tools to build robust, data‑driven solutions, with the confidence to interrogate complex datasets and translate findings into meaningful insight
• A proven background in data and reporting, including the design and delivery of clear, actionable KPIs and high‑quality management information for senior audiences
• Demonstrated capability in Power BI or equivalent visualisation tools such as QlikView or Tableau, with the ability to transform raw data into intuitive, visually compelling outputs tailored to different stakeholder groups
• Demonstrated experience in developing automated reporting and control processes that improve efficiency, reduce manual effort, and enhance accuracy across MI workflows
• Hands‑on experience working with large, diverse, and complex datasets, confidently managing multiple data sources and ensuring integrity, consistency, and reliability throughout the reporting lifecycle

Our customer first behaviours put customers and members at the heart of how we work together.

They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.