Freight Analyst

About The Role

The Freight Analyst plays a critical role in providing high-quality data, reporting, and insights across all Freight activities. This role supports informed decision-making by ensuring freight data is accurate, timely, and actionable.

The position combines routine reporting with ad-hoc analytical work, so the successful candidate must be comfortable managing competing priorities and adapting their day as business needs change without losing sight of core activities.

The role offers a high degree of autonomy to design, build, and evolve reporting and data solutions. This freedom directly supports one of our core values{{{{:}}}} Disrupt and Innovate. The Freight Analyst is expected to challenge inefficiencies, seek smarter ways of working, and continuously improve how freight data is captured, analysed, and shared across the business.

As a Freight Analyst you will

• Validate, clean, and maintain data received from freight forwarders to ensure accuracy and consistency
• Own and maintain existing freight reports, continuously improving them to deliver clear, reliable insights to stakeholders

Develop new reporting and analytical outputs in response to evolving business needs

Respond to ad-hoc data analysis requests from stakeholders across Supply Chain, Finance, and Operations

Produce freight spend forecasts to support annual budgeting and financial planning processes

Investigate freight data to identify optimisation opportunities, cost-saving initiatives, and operational efficiencies

Present findings and recommendations to the wider Freight Management team

Partner with Tech and Transformation teams to identify opportunities for automation, system integration, and process efficiency

Proactively identify manual, inefficient, or error-prone processes and redesign them with scalability and automation in mind

Drive the transition away from complex, manual Excel trackers toward more robust, automated data solutions

Work alongside the Logistics co-ordinator to support daily Freight Operations

What success looks like in this role

• Freight data is trusted, accurate, and consistently used to inform decisions
• Reporting evolves beyond manual spreadsheets toward scalable, automated solutions

Stakeholders receive timely insights that highlight risks, opportunities, and cost drivers

Inefficiencies in freight reporting and data processes are identified, challenged, and improved

Who You Will Work With

Reports to the Senior Analyst.

About You

Required Skills & Capabilities

• Proven experience in basic to intermediate data analysis within a commercial or operational environment
• Strong experience building dashboards and reports in Microsoft Excel, capable of presenting large data sets clearly and concisely
• Advanced Excel expertise, including Power Query and the Excel Data Model
• Strong analytical mindset with a problem-solving approach and a focus on finding the most effective solution
• Real-world understanding of freight and supply chain metrics, with the ability to interpret numbers in context and understand the downstream operational and financial impact of decisions
• Clear understanding of the impact of data quality on reporting and decision-making, and the ability to resolve or mitigate data issues using appropriate tools
• Confident and effective communicator, comfortable engaging with senior stakeholders and explaining insights in a clear, non-technical way
  
  

Desirable Experience

• Working in Supply Chain and/or Freight-focused roles, with hands-on exposure to operational and commercial freight activities
• Using Microsoft Power Platform tools, such as Power BI and Power Automate
• Exposure to Simul8 or other simulation / modelling tools
• Working with NetSuite and/or SAP ERP systems
  
  

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey