French Speaking Software Support Consultant
UK Visa Sponsorship Analytics
Occupation Type
Programmers and software development professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,700
(£28.05 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
We’re looking for a fluent or native French speaker with experience in technical software support and SQL-based data investigation to join our growing UK team.
Salary: £35,000 - £45,000
The Company
For 40 years, MCS Rental Software has devoted itself to making life easier for Rental companies across the globe. It’s a family-owned and managed company.
Championing customer service excellence, MCS develops lasting partnerships with its customers, helping them to achieve their goals and ambitions for growth. With a strong commitment to innovation and input from our customers, MCS Rental Software leads the way in rental by embracing emerging technologies so that our customers can harness innovation to meet tomorrow’s challenges.
The Role
As one of our Software Support Consultants, you will be the trusted expert our French and English-speaking customers rely on. This is more than a traditional support role, you will develop deep product expertise and provide high-quality technical advisory support.
Working Within Our Multilingual Support Team, You Will
Salary: £35,000 - £45,000
The Company
For 40 years, MCS Rental Software has devoted itself to making life easier for Rental companies across the globe. It’s a family-owned and managed company.
Championing customer service excellence, MCS develops lasting partnerships with its customers, helping them to achieve their goals and ambitions for growth. With a strong commitment to innovation and input from our customers, MCS Rental Software leads the way in rental by embracing emerging technologies so that our customers can harness innovation to meet tomorrow’s challenges.
The Role
As one of our Software Support Consultants, you will be the trusted expert our French and English-speaking customers rely on. This is more than a traditional support role, you will develop deep product expertise and provide high-quality technical advisory support.
Working Within Our Multilingual Support Team, You Will
- Provide expert guidance and resolve complex software queries via our in-house Ticket Management systems
We’re proud recipients of the Culture 100 Award, which recognises organisations that excel in nurturing their workforce, rewarding their staff, and creating a supportive environment where everyone feels valued. At our company, we are passionate about the rental industry and are committed to fostering a vibrant, informal workplace culture based on respect and empowerment. This dedication has led to an impressive average employee tenure of more than 10 years. Join us to be part of a team that prioritises your growth and satisfaction.
You Should Apply If
- You have previous experience in a customer-facing support role, ideally within a software or technical environment
- Knowledge or understanding of the ITIL framework
- Experience working within structured service management environments
- A proactive, investigative mindset
- Competitive salary
- 22+ days annual leave (rising to 25 days after 5 years’ service)
- Flexible benefits
- Contributory Pension Scheme
- Training budget to support your development
- Private health insurance after 6 months
- Fully equipped kitchen with free drinks provided
- Opportunity to work remotely
- Free on-site parking
- Team activities/company events
- Introductory video call with our recruiter
- Online assessment
- Video call with the Hiring Manager
- Video call with the MD
- Final in person interview
Do you want to join our team? Then we'd love to hear about you!