Front Office Supervisor
UK Visa Sponsorship Analytics
Occupation Type
Office supervisors
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
AC Hotel by Marriott Glasgow is a contemporary urban retreat located in the heart of the city at 260 George Street, opened in November 2023. The hotel combines modern elegance with warm Scottish hospitality, offering guests a refined experience tailored to both business and leisure travelers. With stylish guest rooms featuring sleek design and thoughtful amenities, AC Hotel Glasgow provides a tranquil base for exploring Glasgow’s vibrant arts, culture, and dining scenes. Guests can unwind in the inviting AC Lounge, enjoy local flavours with a European twist at the hotel’s restaurant Hazel, or make use of flexible event spaces ideal for gatherings and business meetings. Embracing Marriott’s high standards of service with a distinctively local touch, AC Hotel Glasgow delivers a seamless blend of comfort, style, and cultural connectivity.
Our Benefits
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
AC Hotel by Marriott Glasgow is a contemporary urban retreat located in the heart of the city at 260 George Street, opened in November 2023. The hotel combines modern elegance with warm Scottish hospitality, offering guests a refined experience tailored to both business and leisure travelers. With stylish guest rooms featuring sleek design and thoughtful amenities, AC Hotel Glasgow provides a tranquil base for exploring Glasgow’s vibrant arts, culture, and dining scenes. Guests can unwind in the inviting AC Lounge, enjoy local flavours with a European twist at the hotel’s restaurant Hazel, or make use of flexible event spaces ideal for gatherings and business meetings. Embracing Marriott’s high standards of service with a distinctively local touch, AC Hotel Glasgow delivers a seamless blend of comfort, style, and cultural connectivity.
Our Benefits
You will have access to a benefits package we believe truly works for our people
A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL
What you'll be doing..
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL
What you'll be doing..
- Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
- Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
- Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
- A people-person with front desk or guest services experience, and ideally some leadership skills under their belt.
- Exceptional communication skills and a natural problem-solver, ready to step in when things get busy.
- Organised and detail-oriented, especially when handling guest reservations and billing accuracy.
- Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike.
- Ready to make quick, confident decisions that keep things running smoothly.
- High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .