General Manager
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (39.0%).
Occupation Type
Production managers and directors in manufacturing
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
General Manager – Defence
Location: Salisbury, Wiltshire
Salary: £40,000 Per Annum
Hours: 40 hours per week | Monday–Friday
Reports to: Regional Manager
Services: Catering, Hospitality, Facilities & Retail
About The Role
We're looking for a dynamic and experienced General Manager to lead operations at a Defence site in Salisbury. This is a high-impact leadership role, overseeing multiple service lines across Catering, Hospitality, Facilities Management, and Retail. You'll manage key relationships with our clients—Army personnel and Ministry of Defence stakeholders—while driving operational excellence and exceptional service delivery.
You’ll lead a team of 6 departmental managers and oversee approximately 70 team members, ensuring consistent quality, compliance, and efficiency across all service areas.
Key Responsibilities
Location: Salisbury, Wiltshire
Salary: £40,000 Per Annum
Hours: 40 hours per week | Monday–Friday
Reports to: Regional Manager
Services: Catering, Hospitality, Facilities & Retail
About The Role
We're looking for a dynamic and experienced General Manager to lead operations at a Defence site in Salisbury. This is a high-impact leadership role, overseeing multiple service lines across Catering, Hospitality, Facilities Management, and Retail. You'll manage key relationships with our clients—Army personnel and Ministry of Defence stakeholders—while driving operational excellence and exceptional service delivery.
You’ll lead a team of 6 departmental managers and oversee approximately 70 team members, ensuring consistent quality, compliance, and efficiency across all service areas.
Key Responsibilities
- Lead, coach, and inspire your management team and frontline staff to deliver exceptional results across all Soft FM services.
- Manage client and stakeholder relationships effectively, always acting with commercial awareness and professionalism.
What We’re Looking For
- Proven leadership experience in a Soft FM, foodservice, or similar operational role.
- Experience managing a diverse, multi-functional team in a fast-paced environment.
- Strong commercial acumen with previous P&L accountability.
- Excellent communication and stakeholder management skills.
- Demonstrable success in growing organic sales and improving service delivery.
- Strong understanding of health and safety protocols and operational compliance.
Desirable
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Military or Defence sector experience, or working knowledge of MOD contracts.
- Project/change management capabilities.
- Strong IT literacy and comfort with web-based communication tools.
- Experience in hospitality, food production, or facilities management operations.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Compass will be providing a free meal or equivalent Subsidy while working
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!