Global Program Manager
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Job Title: Global Program Manager (Banking Sector)
Location: London
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best security service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
Role Overview:
The Global Program Manager will lead complex, multi-region programs within the electronic security space . This role sits at the intersection of technology, operations, and client delivery—owning large-scale deployments and ongoing program performance across systems such as access control, video surveillance, intrusion detection, and integrated security platforms.
You’ll coordinate cross-functional teams, manage global client relationships, and ensure consistent delivery standards across regions. The role requires both strategic oversight and hands-on execution.
Key Responsibilities:
Program Leadership
- Own end-to-end delivery of global electronic security programs, from initiation through execution and continuous improvement
- Define program scope, objectives, timelines, and success metrics aligned with client and organizational goals
- Develop scalable frameworks for multi-site, multi-country deployments
Stakeholder Management
- Serve as the primary point of contact for global clients and senior stakeholders
- Build strong relationships with regional teams, vendors, and partners
- Communicate program status, risks, and milestones clearly to executive leadership
Operational Execution
- Coordinate cross-functional teams including engineering, installation, IT, and support
- Standardize processes across regions while adapting to local regulatory and operational requirements
- Drive consistency in system design, deployment, and maintenance practices
Risk & Compliance
- Identify program risks and implement mitigation strategies
- Ensure compliance with international security standards, data protection laws, and local regulations
- Oversee vendor performance and contract adherence
Financial Oversight
- Manage program budgets, forecasts, and cost controls
- Track financial performance and identify opportunities for efficiency improvements
Continuous Improvement
- Analyze program performance data and implement improvements
- Drive innovation in security technologies and delivery models
- Capture lessons learned and apply best practices globally
Job Skills Requirements:
- Excellent leadership and cross-cultural communication skills
- Strong organizational and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Financial acumen and budget management experience
- Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid approaches)